Business Operations Manager

[https://app.ashbyhq.com/api/images/user-content/606843fb-8fe2-412f-9b7d-4bbd3c4428ae/1f1be4e3-63e2-4d2c-a7be-8f1317dd4632/woodstock-property-law-2021-logo-640w.png] ABOUT WOODSTOCK LEGAL SERVICES: Woodstock Legal Services isn’t your typical law firm. We’re breaking the mold – ditching the jargon, delivering expert advice, and doing things differently in the legal world. We've gathered our wisdom from years of legal experience and paired it with a willingness to break the mold. At Woodstock, you’ll be part of a people-first culture where ideas are welcomed, collaboration is second nature, and your contribution really matters. We invest in our internal teams because we know they’re the engine that keeps everything running and we’re proud of the culture we’ve built together.   About Woodstock Legal Services & Lawhive Partnership The Woodstock vision was to create a law firm that felt different, one where lawyers had true freedom and flexibility within a community of grade A lawyers and the best operational and regulatory support on offer - all while ensuring our clients remain our constant focus. Since 2014, Woodstock has grown into a thriving community of lawyers, built on the principle that legal practice can be both professional and personal. We set out to create a place where lawyers have the freedom to shape fulfilling careers, and where clients benefit from clear, expert advice delivered with genuine care. That vision remains at the heart of everything we do. By joining the Lawhive Group, we are strengthening this vision - combining the trusted relationships and values that define Woodstock, with innovative tools that ease the pressures of legal work. This means our lawyers can dedicate more time to what matters most: guiding and supporting our clients. The Role We’re on the lookout for a bright, proactive, and organised Business Operations Manager to support our wider team. This is a varied and fast-paced role where no two days are the same. One minute you’ll be helping plan a company event, the next you’ll be supporting our onboarding process, chasing a tech issue, or pulling together documents for compliance. You’ll be exposed to everything from HR and culture to finance, IT, events and operations – and you’ll learn a huge amount along the way. If you love being helpful, are happy to roll your sleeves up, and thrive in a busy environment, this could be a brilliant next step for you. Responsibilities: Culture & People - Help onboard new starters (employees and consultants), arranging welcome packs and training materials. - Assist with internal engagement initiatives, events and wellbeing campaigns. Compliance & Risk - Support document management, compliance deadlines, and help maintain records for insurance, SRA requirements, and CQS accreditation. - Get involved in reviewing and updating internal policies. IT & Tech - Be the friendly go-to for basic IT support and troubleshooting (don’t worry, you’ll have help). - Support the rollout of new software and systems across the firm. Operations & Facilities - Help with everyday office coordination and estate management – from restocking supplies to chasing contractors or making the office look great for a client visit. - Support health and safety processes. - Governance and Risk support - HR admin Finance & Accounts Support - Liaise with the accounts team to gather reports, track expenses, and assist with finance-related tasks and compliance.   Project & Event Support - Help organise internal projects, team events, and firm wide initiatives. - Support the marketing team with event logistics and operations admin. About You - Some office, admin or customer service experience (but we’re open-minded!) - Strong organisational skills and attention to detail - Great communication - friendly, clear, and happy speaking with all sorts of people - A natural helper - someone who loves ticking things off and making life easier for others - A keen learner with a proactive, can do attitude - Comfortable with tech, MS Office, and happy picking up new systems - Discreet, professional, and trustworthy with sensitive information Benefits ✈️ 33 days’ annual leave (25 + bank holidays) plus your birthday off 🎄 Extended Christmas holiday 💰 Pension contribution ☮️ Give back - support a good cause with a charity day each year ⛳️ Regular socials/team events