People Operations Associate

ABOUT LAWHIVE Lawhive is a global, AI-native law firm. Operating in the US and UK, we've built our own agentic operating system for legal services. We partner with leading Main Street law firms to give lawyers and back-office teams the AI platform, marketing, and operational support to grow faster than they could alone. Our specialized AI agent for legal work, Lawrence, works alongside lawyers, putting human legal judgment right where it belongs: at the center of every matter. We're backed by a $60M Series B at a $685M valuation, from investors including Google Ventures, TQ Ventures, Mitch Rales, Balderton Capital and Premier League footballers Harry Maguire and Reece James. In the last few years we've hit milestone after milestone, raising over $110M in funding. Today, we're on track to exceed $100 million in annual revenue, and we have offices in London, New York, Austin, and Phoenix. So if you want your work to have real, tangible impact as we redefine an entire industry, Lawhive is where you can make it happen. WHAT YOU'LL DO As a People Operations Associate at Lawhive, you'll play a vital role in supporting the employee experience across the entire lifecycle, for our teams in both the UK and US. You'll help build smooth, scalable processes that put people first and empower our team to do their best work. You'll join a small, hands-on People team, which means real exposure to every part of HR and projects that are yours to own end to end. Key responsibilities: - Own and manage new starter onboarding from contract creation through to day one. This includes preparing contracts and addendums, welcome materials and induction sessions, and making sure all accounts, tools and equipment are set up ahead of their start - Be the main point of contact for new joiners throughout pre-boarding, knowing when and how to keep them informed and engaged - Manage employee lifecycle admin, including contract changes, letters and documentation at every stage - Handle offboarding processes to ensure smooth transitions and compliance - Manage probation processes, including setting up probation reviews and tracking them through to completion - Maintain and audit employee data in our HRIS (HiBob), keeping records accurate and up to date - Support monthly UK and US payroll, preparing accurate inputs and working closely with our People and Finance teams - Act as the first point of contact for employee queries on people topics, systems and payroll, escalating where needed - Support key people projects, including performance cycles, pay reviews and benefits rollouts - Help drive engagement by supporting internal initiatives around culture, wellbeing, learning & development, and DEI - Contribute to ongoing process improvements by identifying inefficiencies, updating documentation, and taking ownership of projects to streamline onboarding and operational workflows   WHAT YOU'LL BRING - 1–3 years of experience in People Operations, HR coordination or similar roles, ideally in a startup, scale-up or small HR team - Hands-on experience managing onboarding, including preparing contracts and handling contract changes - Exposure to the full employee lifecycle, from onboarding through to offboarding - Some exposure to payroll (UK, US or both is a bonus) - Experience working with colleagues or processes outside the UK, particularly the US, is a big plus - Familiarity with HR tools (e.g. HiBob, Ashby, Notion or similar) and comfort with handling sensitive data - Excellent written and verbal communication skills - High attention to detail, with strong organisational and problem-solving skills - A proactive mindset: you spot inefficiencies and improve them - A people-first attitude and genuine interest in helping teams thrive INTERVIEW PROCESS - Introductory call with our Talent team - 1:1 with your hiring manager - Values interview with our Director of People & Talent - We offer! UK Benefits: - 💰 Meaningful early-stage equity at one of Europe’s fastest-growing startups - ✈️ 25 days of holiday plus bank holidays, and an extra day for your birthday, moving day and wedding day, with the opportunity to earn up to 5 more days with tenure! - 🩺 Private Medical Insurance via Bupa (including subsidised gym membership) - 🚲 Cycle to work scheme - 🍼 Nursery benefits - 💰 Pension contribution via Nest - 🌍 Work from anywhere for a month - 💻 Top-spec MacBook - ⛳️ Regular team-building activities and socials! Diversity at Lawhive At Lawhive, we know that diversity of thought is critical to delivering outlier outcomes. As such, we’re always working hard to ensure we build a diverse, inclusive team, and as we scale, we’ll only ever increase the focus we apply to this.