GTM Engineer

About Us: Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters. This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place. Grow Therapy is growing our Revenue Operations team, and we’re looking for a GTM Engineer to join the builders architecting the systems, data, and automation layer behind our commercial engine. This is a role built for range: you could be re-architecting the referral engine that turns physician outreach into inbound patient referrals for our Primary Care (PCP) motion, standing up a brand-new 0-to-1 system connecting benefits consultants, employers, and employees for our Employee Assistance Program (EAP), or building the recruitment, credentialing, and retention systems that let Grow recruit and retain the therapists and prescribers on our platform through Provider Experience. Every one of these is a real engineering problem, not a process-improvement exercise, and every one of them directly expands access to mental healthcare. This is a high-ownership, builder-first role for someone who wants to work at the intersection of GTM strategy and hands-on systems engineering: architecting the data model, shipping the automation, and building the AI agents that let Grow’s commercial teams do more without growing headcount linearly. You’ll work in close partnership with the GTM Engineering Lead, Enterprise & GTM Architecture, who sets the standards for Grow’s GTM systems architecture end-to-end, and with the broader GTM Systems team as it takes shape. A taste of the systems you could be building: - Primary Care (PCP): Design the data model and automation that convert physician-office outreach into a repeatable, inbound referral engine, and automate referral intake, validation, and routing. - Employee Assistance Program (EAP): Map the end-to-end consultant → employer → employee journey and build the staging environment and data model from scratch to support a brand-new motion. - Provider Experience: Build the recruitment, credentialing, and retention pipeline that moves a provider from first application to an active, engaged member of Grow’s network. What You’ll Be Doing - Architect the system: Design and ship the end-to-end technical architecture for your assigned motion, spanning data model, automation logic, and integration patterns. - Build AI agents, not just workflows: Design and deploy AI agents (built on Claude) that autonomously perform GTM tasks (referral triage, document parsing, account research) rather than workflows that simply call an LLM API. - Run an experimentation loop: Treat new automations and agent behaviors as experiments: ship fast, measure impact, and iterate or kill based on data, not intuition. - Evolve the stack: Continuously evaluate the GTM tech stack (HubSpot, n8n/Workato, Segment, Gong, Aircall/Nooks, Clay) and recommend consolidation or upgrades as your motion matures and scales. - Sandbox everything: Implement rigorous testing and deployment so no logic goes live unvalidated. - Document the system: Maintain a technical schema map of your systems so the organization understands the logic behind every automation. - Own data governance: Define and enforce data governance standards (field definitions, ownership, quality rules, and access controls) for your data model as a core part of data strategy. - Build for resilience: Build monitoring and self-healing automations that alert the team when data syncs fail or logic breaks. - Align on shared architecture: Partner with the GTM Engineering Lead, Enterprise & GTM Architecture to apply consistent technical standards and governance practices across your systems and the rest of Grow’s GTM architecture. Outcomes You’ll Own Across PCP, EAP, and Provider Experience, the bar is the same: build systems that let volume grow without a proportional increase in manual effort. A few examples of what that looks like: - Grow the demand side (Primary Care): Increase the number and quality of inbound physician referrals and successful patient intakes. - Build the EAP foundation (EAP): Ship a 0-to-1 systems foundation robust enough to support Grow’s next phase of employer and consultant growth. - Maximize efficient supply (Provider Experience): Increase the number of credentialed, engaged therapists and prescribers Grow can support without a proportional increase in manual effort. You’ll Be a Good Fit If You Have - Experience: 5+ years in a technical RevOps or GTM Engineering role; experience with healthcare, benefits, credentialing, or referral/recruiting systems is a plus. - An Architect Mindset: You see logic gates, data schemas, and API endpoints, and design for scale rather than one-off fixes. - HubSpot Mastery: Expert-level technical knowledge of HubSpot (Advanced Workflows, Custom Objects) as Grow’s core CRM. - Orchestration Fluency: Expert proficiency in n8n and Workato, and comfort integrating tools like Segment, Gong, Aircall, Nooks, and Clay, depending on your track. - AI Agent Builder: Proven experience building AI agents and agentic workflows (Claude, OpenAI, or Gemini) that autonomously perform GTM tasks, not just single-step LLM calls. - 0-to-1 & Multi-Stakeholder Comfort: Experience standing up net-new systems and data models for a channel or motion that didn’t previously exist, and/or designing CRM data models for complex, multi-party relationships. - Data Governance: Experience setting data governance standards (definitions, ownership, quality rules, access controls) as a core part of data strategy, not an afterthought bolted on once a model is live. - Lifecycle Thinking: Experience architecting systems that span both a funnel and an ongoing relationship, not just a single-stage pipeline. Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is: Hybrid Commitment: $114,000 - $133,000 USD Annually This role will be hybrid (onsite from our NYC location three days per week: Tuesday, Wednesday, Thursday). The hybrid arrangement will include travel 2–3 times per year (e.g., company and department offsites). Full Time Employee Benefits: - Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage. - Grow for Grow: No cost access to therapy through the Grow platform (available to US employees) - Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future. - Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge - Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend. - Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break. - Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources. - Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations. - Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees. - Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions. Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report https://trust.ashbyhq.com/item/ai-bias-audit-report. Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more https://help.brighthire.ai/en/articles/4484370-brighthire-for-candidates-faq. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance https://app.brighthire.ai/candidate-opt-out/kcrUeiitS5Khw5AcWW_jLg. Choosing not to be recorded will not, by itself, affect your candidacy. AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone. State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained. Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.