Outbound Provider Growth Associate

About Us: Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. Your Impact at Grow: At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters. This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place. The Opportunity: We’re looking for an Outbound Provider Growth Associate (PGA) who is passionate about improving access to mental healthcare and empowering providers to thrive in private practice. In this outbound-focused role, you'll proactively reach out to prospective providers, introducing them to Grow Therapy, sparking their interest, and guiding them through the initial onboarding process. You'll serve as the first point of contact for prospective providers, helping them understand how Grow can support their goals and ensuring they have an excellent experience from their first conversation to onboarding onto Grow's platform. This is a great opportunity for someone who thrives in a fast-paced, high-volume outreach environment, enjoys connecting with people, and is motivated by clear goals and measurable impact. You'll be part of a high-performing team that's scaling Grow Therapy's community of mental health providers across the country. What You’ll Be Doing: - Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices. - Conduct high-volume outbound outreach (cold calls, emails, and other channels) to engage approximately 300 prospective providers per week and generate interest in joining Grow Therapy. - Deeply understand Grow’s mission, value proposition, and platform to tailor your approach to each provider’s needs. - Complete 10–15 intro meetings with prospective providers each week, diagnosing where they are in building their practice and guiding them toward the right next step with Grow. - Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey. - Build rapport quickly and cultivate meaningful relationships that earn providers' trust and inspire them to join the Grow community. - Consistently meet and exceed outbound activity metrics and conversion KPIs, as well as broader weekly, monthly, and quarterly goals. What You’ll Bring: - You have 1+ years of outbound lead generation experience. - You’re deeply passionate about mental health and excited to help providers expand access to care. - You're energized by making the first move: cold calling, prospecting, and building relationships from the ground up. - You're organized, detail-oriented, and thrive when managing a large volume of outbound outreach and follow-ups across multiple conversations. - You adapt well to change and enjoy learning new systems, processes, and tools, including AI. - You’re collaborative, coachable, and excited to grow in a fast-paced startup environment. Nice to have: - You have prior experience in a customer-facing or sales role, particularly in healthcare or SaaS. Exemption Status: Non-Exempt The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. General Information About Working at Grow The information below provides an overview of work arrangements and full-time employee benefits at Grow. Applicability varies by role, employment type, and location; please refer to the job description above for this role’s work arrangement. Work Location & Travel: Hybrid Roles are onsite from a listed Hub location three days per week ( Tuesday, Wednesday, Thursday), unless otherwise specified in the above job description. The hybrid arrangement will include travel 2–3 times per year (e.g., company and department offsites). Remote roles are fully remote within the United States. The remote arrangement will include travel 2–3 times per year (e.g., company and department offsites). Full Time Employee Benefits: - Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage. - Grow for Grow: No cost access to therapy through the Grow platform (available to US employees) - Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future. - Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge - Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend. - Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break. - Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources. - Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations. - Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees. - Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions. Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report https://trust.ashbyhq.com/item/ai-bias-audit-report. Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more https://help.brighthire.ai/en/articles/4484370-brighthire-for-candidates-faq. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance https://app.brighthire.ai/candidate-opt-out/kcrUeiitS5Khw5AcWW_jLg. Choosing not to be recorded will not, by itself, affect your candidacy. AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone. State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained. Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.