Operations Associate ( Transfer Agency)

ABOUT THE ROLE You'll execute the day-to-day operations of a U.S. stock transfer agency — transaction processing, KYC/KYB, shareholder support, and compliance reporting — under our Operations Lead as we build out the India Operations team. This is a builder-of-execution role: precision, escalation judgment, and SOP discipline first; process ownership grows as you do. KEY RESPONSIBILITIES - Process transfers, issuances, and DTC activity (DWAC, DRS, FAST) under maker-checker controls - Resolve reconciliation and out-of-balance items same-day - Review KYC/KYB documentation and triage false positives against primary sources - Escalate OFAC/sanctions and adverse-media matches immediately - Handle shareholder and issuer support requests via queue, email, and phone - Support SEC compliance reporting (Rules 17Ad-2/17Ad-6/17Ad-17, DTCC CBRS, escheatment) - Support proxy season, paying agency, and corporate actions processing - Support new-issuer onboarding and legacy record ingestion - Flag SOP gaps and procedure drift to the Operations Lead ROLE REQUIREMENTS - 3+ years in securities or transfer agency operations - Background at an RTA, global transfer agent, asset manager, or bank securities-services center - Strong data skills: Excel/Sheets, unfamiliar file formats (CSV, fixed-width) - Confident user of Claude or an equivalent AI assistant - Meticulous attention to detail and clear written English - Reliability against hard cutoffs; this role operates on U.S. Eastern Time (ET) hours - High integrity and discretion handling PII and material non-public information NICE TO HAVES - Exposure to DTC/DTCC systems (FAST, DWAC, DRS Profile, CBRS) and SEC 17Ad-series rules - Experience with record conversions/deconversions or legacy data migration - Familiarity with Rule 144, medallion guarantees, escheatment, KYC/KYB, or AML - Experience supporting U.S. or cross-border clients from India against U.S.-hours SLAs BENEFITS - Competitive compensation based on experience - Equity participation - Comprehensive health insurance (self + family) - Paid leave and wellness benefits - Fully remote (India), working U.S. Eastern Time (ET) hours To apply: send your résumé to careers@vinylequity.com.