Senior Business Data Analyst, Business Analytics

About Us: Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters. This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place. We’re looking for a Senior Business Data Analyst, Business Analytics to play a critical role in enabling data-driven decision-making across the organization. You will partner with business leaders to scope, design, and build the appropriate analytical tools and metrics to answer strategic and operational questions. This will include defining and operationalizing key performance indicators (KPIs), uncovering insights through rigorous analysis, developing scalable dashboards and reporting frameworks, and ultimately translating data into business value. Success in this role is measured by the impact of insights on strategic and operational decisions, clarity of metrics delivered, and measurable improvements in business outcomes such as growth, efficiency, and customer satisfaction. What you’ll be doing: - Elicit and synthesize data-driven insights into clear narratives and recommendations that influence decision-making, including recurring business reviews, strategic planning sessions, and ad hoc deep dives. - Enable business leaders to make data-driven decisions by translating their business needs into the appropriate analytical tools and metrics to answer strategic and operational questions such as identifying growth levers, diagnosing performance gaps, or evaluating initiative impact. - Scope, design, build, and maintain dashboards, reporting tools, and data models to enable self-service access to key metrics and ensure data accuracy, consistency, and accessibility across teams. - Use AI tools to accelerate your workflow and increase the quality of your output via querying, modeling, and synthesizing findings. You validate AI-assisted work rather than taking it at face value, and you build with scalability in mind so your solutions hold up as reliable, reusable processes. You’ll be a good fit if you are: - A Problem Solver: You have 3+ years of experience in BI or data analytics at a high-growth tech startup. You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes. You balance analysis with decisive execution to avoid “analysis paralysis.” - Strong bonus: Experience solving data problems in a healthcare-related field (e.g., RCM, provider operations, value-based care, health tech SaaS). - A data-driven decision maker: You have expert-level SQL skills and are familiar with tools like Snowflake, DBT, Looker, Hex, and Retool. You spend most of your day building critical analyses and data visualizations to elicit data-driven insights. You use metrics and analyses to uncover insights, validate hypotheses, and guide operational decisions. You are able to dive deep to understand the full scope of data, including edge cases. - AI-native: AI tools are part of how you naturally work day-to-day. You default to using AI to speed up querying, drafting, and synthesis, and you know when to lean on it versus when deeper manual analysis is warranted. You stay current on new tools and techniques and bring that thinking back to how the team works. - An effective communicator: You are adept at translating complex analytical concepts to non-technical stakeholders. You are comfortable presenting to executives, business leaders, engineers, PMs, and peers. You are expert at crafting compelling data stories through visualizations. - Mission-Driven: You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission. - Agile: You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge. You are skilled at managing multiple stakeholders, projects, and timelines efficiently. - A Team Player: You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement. Employment Type: Full Time, Exempt (or Non-Exempt) Base Compensation: The base compensation range for this position is $124,000–$139,000 USD Annually. This is a hybrid role with the expectation to work onsite from our NYC hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: - Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage. - Grow for Grow: No cost access to therapy through the Grow platform (available to US employees) - Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future. - Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge - Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend. - Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break. - Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources. - Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations. - Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees. - Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions. Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report https://trust.ashbyhq.com/item/ai-bias-audit-report. Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more https://help.brighthire.ai/en/articles/4484370-brighthire-for-candidates-faq. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance https://app.brighthire.ai/candidate-opt-out/kcrUeiitS5Khw5AcWW_jLg. Choosing not to be recorded will not, by itself, affect your candidacy. AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone. State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained. Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.