IT Operations & Security Specialist

ABOUT POINTFIVE PointFive is the AI Efficiency OS. From the cloud to the coding agent, we're the only platform that manages AI spend everywhere it happens. Engineering and FinOps teams use PointFive to make their organizations more efficient and their cloud and AI more effective. We don't just show what you spend. We show what you're wasting, and we fix it autonomously. NuBank saw ROI in 10 days. Customers average 1,200%+ ROI and a 4.9 rating on G2. Founded by the team behind IntSights (acquired by Rapid7), PointFive recently closed a $60M Series B led by Accel, with participation from Entrée Capital and Salesforce Ventures. ABOUT THE ROLE We're looking for an IT Operations & Security Specialist to join our IT & Security team. IT operations will be your primary domain — keeping global infrastructure running, employees productive, and office environments stable across Israel, Europe, and the US — with security work (endpoint monitoring, SaaS risk assessments, access governance, and customer-facing security reviews) as a natural extension of that ownership. WHAT YOU'LL DO - Deliver Tier 1 and Tier 2 global technical support on a shifted schedule, covering employees across Tel Aviv, Europe, and the US. - Own the full employee onboarding and offboarding lifecycle — device provisioning, access activation, and secure asset retrieval and revocation. - Administer the full identity lifecycle across the core SaaS stack (Okta, Google Workspace), enforcing role-based access controls and license hygiene. - Manage the global hardware lifecycle and asset register, from shipping logistics through secure offboarding and inventory tracking. - Own the office infrastructure environment — network hardware, physical security systems, cabling, and AV/video conferencing setups. - Execute customer-facing security questionnaires and vendor assessments as the operational point of contact for sales-driven security reviews. - Monitor and maintain endpoint health across EDR (CrowdStrike) and MDM (JumpCloud), flagging and remediating non-compliant devices. - Conduct security risk assessments on new SaaS applications and support SOC 2 / ISO 27001 compliance initiatives and audits. WHAT WE'RE LOOKING FOR MUST-HAVE - 3–5 years in IT Operations or Systems Administration within a global high-tech environment, with hands-on expertise troubleshooting, configuring, and deploying macOS and Linux systems. - Proven experience managing the full IT employee lifecycle — provisioning, identity/access setup, and secure offboarding. - Proven experience managing device fleets via enterprise MDM platforms (JumpCloud, Jamf) and administering IAM/SSO platforms (Okta, Google Workspace). - Solid understanding of enterprise networking (TCP/IP, DNS, DHCP, VLANs, firewall policies), with hands-on experience deploying physical network infrastructure; Cisco Meraki experience a strong advantage. - Hands-on security operations experience, including active management of enterprise EDR tooling such as CrowdStrike Falcon. - Ability to work a shifted schedule with dedicated overlap with US business hours. - Fluent English (written and verbal) with a service-oriented mindset for supporting global employees and vendors. - Comfortable with the physical demands of IT work — office setups, cabling, monitor installation, hardware inventory. NICE TO HAVE - Prior experience with customer security questionnaires, SOC 2 / ISO 27001 audits, or vendor risk assessments. - Hands-on experience with hardware in Zoom Rooms environments. - Experience with low-code tools (Make.com http://Make.com, n8n) or basic scripting (Bash/Zsh). WHY POINTFIVE - Founders with a track record — Built and sold IntSights to Rapid7. Backed by top-tier investors with deep conviction in this category. - Category-defining product — DeepWaste detection and agentic remediation with clear, measurable ROI for both engineering and finance teams. - Early-stage leverage — Your work directly shapes the product, the culture, and the go-to-market playbook. - Global ownership from day one — you'll run IT and security operations across Israel, Europe, and the US, with a direct hand in the company's compliance posture. Equal Opportunity Statement PointFive is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds, experiences, and perspectives to apply.