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About the role
You will manage the enrollment process for Claims, ERA, and Eligibility transactions, working directly with clients, payers, and clearinghouses across the full enrollment lifecycle.
WHAT YOU'LL DO
- Manage Claims, ERA, and Eligibility enrollments from submission through approval
- Give clients step-by-step guidance on required forms and setup
- Serve as the primary contact for enrollment-related client questions
- Coordinate between clients, payers, and clearinghouses to resolve issues and delays
- Monitor enrollment statuses and keep documentation current across systems
- Chase down pending or rejected enrollments and escalate when needed
- Educate clients on payer requirements and timelines
- Track evolving payer and clearinghouse requirements
- Deliver proactive enrollment updates to stakeholders
- Improve how we manage enrollments as we scale
WHAT WE'RE LOOKING FOR
- Proven experience with Claims, ERA, and Eligibility enrollments through healthcare clearinghouses
- Familiarity with Availity
- Strong communication skills for turning complex payer requirements into clear client guidance
- Exceptional organization across many concurrent requests
- A proactive, problem-solving, ownership mentality
- Comfort collaborating across clients, payers, clearinghouses, and internal teams
- Meticulous attention to detail
- Adaptability as requirements change
- 2+ years in healthcare revenue cycle, medical billing, or EDI enrollment preferred
About Ease Health
Provider of an AI-native CRM, EHR, and RCM platform