Head of People

Head of People Are you passionate about making a meaningful impact in women’s mental health care? Here’s your chance to be a vital part of FamilyWell’s mission to enhance access to high-quality, equitable, and affordable mental health services for women across the U.S. Background FamilyWell Health is an AI-enabled mental health start-up dedicated to solving the women’s mental health crisis by seamlessly embedding high-quality, equitable, and affordable mental health care into OB/Gyn practices. FamilyWell provides comprehensive virtual mental health services designed specifically for integration into women’s health practices and health systems. FamilyWell’s virtual care team model delivers evidence-based mental health support throughout the full reproductive lifecycle—from fertility through menopause—using the proven Collaborative Care Model (CoCM). Our tech-enabled platform seamlessly embeds coaching, therapy, and psychiatric services directly into clinical workflows, making high-quality mental health care accessible, affordable, and insurance-covered. With 95% of patients experiencing clinical improvement within four months, we’re addressing one of healthcare’s most underserved areas while creating a financially sustainable model for our provider partners. Following our recent $8M Series A funding, we’re expanding nationwide and seeking exceptional talent to join our mission-driven team. Location: Remote — strong preference for candidates based in Massachusetts, Pennsylvania, New York, or Connecticut. Occasional in-person attendance (approximately 1–2 times per month) may be required. Department: People Ops Reports to: Chief Financial Officer Job Type: Full-Time Job Summary FamilyWell Health is seeking a Head of People to build and scale our people function as our first full-time People leader. Some foundational pieces exist today (an HRIS, an employee handbook), but this is a foundational leadership role: most of the infrastructure still needs to be built, and what exists will need to be evaluated and refined to support our next phase of growth at a high-growth, Series A healthcare services company expanding access to high-quality, equitable mental health care for women across the reproductive lifecycle. We are looking for a hands-on people leader with startup experience who can build the HR infrastructure, compliance systems, and talent processes required to support a rapidly scaling, multi-state clinical and operational workforce - while also acting as a strategic partner to the executive team on org design, culture, and workforce planning. What You’ll Do People Infrastructure & Systems • Evaluate FamilyWell's existing HRIS against the organization's scaling needs and lead any transition or expanded implementation required • Refine and expand FamilyWell's existing employee handbook and policy library as the company scales into new states and service lines • Design and document HR processes for a mixed W-2/1099, multi-state, clinical + non-clinical workforce Compensation, Benefits & Compliance • Own compensation strategy and banding, partnering with Finance on benchmarking and budget alignment • Administer employee benefits and manage broker/vendor relationships • Manage multi-state employment compliance, including worker classification and ABC-test exposure across expansion states, partnering with outside counsel and conducting independent research as needed • Partner with Finance and outside counsel on ERISA, payroll controls, and regulatory risk Talent Acquisition & Workforce Planning • Build scalable recruiting infrastructure and processes to support FamilyWell's active hiring needs across clinical and corporate roles • Partner with hiring managers on org design, headcount planning, and leveling as the company expands into new states and service lines • Own the candidate experience from requisition through offer Performance, Culture & Employee Relations • Design and roll out a performance management framework (goal-setting, reviews, feedback cycles) • Own employee relations, investigations, and performance improvement processes • Build culture and engagement practices suited to a fully distributed, mission-driven team • Serve as a trusted advisor to the executive team on organizational design and people strategy Qualifications Required • 8+ years of progressive HR/People leadership experience, including at least 2+ years building a People function largely from scratch at an early-stage or high-growth startup • Working knowledge of multi-state employment law and worker classification sufficient to identify issues and know when to loop in outside counsel, including exposure to strict/ABC-test states • Experience designing compensation bands and partnering with Finance on comp strategy and budget • Experience managing a mixed workforce of W-2 employees and 1099 contractors • Track record of evaluating, scaling, or implementing HRIS/people systems and foundational HR infrastructure (handbook, policies, onboarding) at a growing organization Strongly Preferred • Experience in healthcare services, behavioral health, or a multi-site/multi-state clinical workforce environment • Familiarity with the interplay between HR and clinical credentialing/licensure functions • Experience operating within a PE- or VC-backed company • SHRM-CP/SCP or equivalent HR certification • Experience building recruiting infrastructure and leading talent acquisition in a fast-scaling org What We Offer • Mission-Driven Work: Join a team transforming women’s mental health care and improving lives every day. • Growth Opportunity: Help build and scale financial operations at a Series A company with significant expansion ahead. • Exceptional Team: Work alongside passionate, mission-aligned colleagues, including clinical leaders from Harvard, Johns Hopkins, and top health systems. • Competitive Compensation: Base salary commensurate with experience, plus equity, comprehensive benefits, and 401(k). • Flexibility: Remote-first role with occasional in-person collaboration (approximately 1–2 times per month). • Impact: Your work directly enables thousands of women to access life-changing mental health care. Our Values • Empathy First: We lead with compassion for the women and families we serve. • Evidence-Based: We’re committed to proven clinical models and data-driven decision making. • Equity & Access: We believe all women deserve high-quality, affordable mental health care. • Collaboration: We work as one team across clinical, operational, and business functions. • Continuous Learning: We embrace feedback, iterate quickly, and constantly improve. To Apply FamilyWell Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences. Please submit your resume and a brief cover letter explaining your interest in this role and what you would bring to FamilyWell’s mission. Please be aware of recruitment scams. FamilyWell will never ask candidates to pay money, request sensitive personal information early in the process, or conduct interviews over unsecured platforms. All official communication will come from an @familywellhealth.com email address.