Lead Digital Designer

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. The role As our Lead Digital Designer, you will shape Dojo’s digital presence across our website, paid media, and CRM channels. Sitting at the intersection of Brand and Performance, you will combine systematic design thinking with creative flair to craft digital experiences that elevate our brand and drive commercial growth. Embedded within our In-House Brand Creative Studio and reporting to the Head of Creative and Content, you will lead hands-on design while managing and mentoring a midweight designer. You will govern our Brand Hub and Digital Asset Management (DAM) system, ensuring our visual identity scales seamlessly across markets. We champion an office-first culture (4 days in the office, 1 day working from home) built on close collaboration and innovation. What you will do... • Lead UX/UI and website design across our landing pages and conversion journeys, delivering responsive designs, interactive prototypes, and engineering-ready handoffs in Figma. • Build and evolve scalable design frameworks and modular templates for paid performance marketing and CRM (Braze) to enable efficient, high-volume creative testing. • Partner with Copy, Web Channel, MarTech, and Performance teams to translate analytics, user testing, and CRO insights into continuous creative improvements. • Govern and evolve our digital design systems, Brand Hub, and Digital Asset Management (DAM) platform to ensure visual consistency across all touchpoints. • Line manage and mentor a midweight designer, providing clear direction, conducting visual reviews, and championing high creative standards. What you will bring... • Proven track record in a senior or lead digital design role within an in-house creative team or digital agency. • Deep expertise in marketing website design, responsive layouts, intuitive user flows, and conversion-focused digital brand execution. • Experience developing and maintaining modular design systems optimized for high-volume paid marketing and CRM campaigns. • Demonstrated ability to mentor or line manage designers while collaborating seamlessly across cross-functional marketing and technical teams. • Mastery of Figma and Adobe Creative Cloud, with an appreciation for integrating modern AI workflow tools into creative processes. • A strong portfolio showcasing high-fidelity digital work across web, email, and paid channels that balances brand storytelling with commercial performance. Dojo home and away We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you. Question: what’s curious, relentless, and customer obsessed? If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If the following speak to you, let’s talk: You’re curious. You have a real desire to learn and create. You’re relentless. You keep going even when it’s easier not to. You’re customer-obsessed. You know how important customers are to what you do. Diversity, equity, and inclusion at Dojo From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo. To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. #LI-Hybrid