Senior Community Manager - B2B (m/f/d)

🎤 WHY VOIZE? BECAUSE WE’RE MORE THAN JUST A JOB! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!   💡 YOUR MISSION: ENGAGE CUSTOMERS, BUILD A STRONG COMMUNITY! As our Senior Community Manager, you will build and own voize's end-user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about and recommend.   🚀 YOUR DAILY BUSINESS - NO TWO DAYS ARE ALIKE - You will build voize's end-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day - You will own organic social for end users: create and publish content (written content and short-form video + visuals) - You will capture and publish user stories, testimonials, and user-generated content from real care staff (nurses, care workers, frontline workers) - You will establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines - You will lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize   🤝 YOUR SKILLSET - WHAT YOU BRING TO THE TABLE - You have 4-7 years of experience owning community and/or organic social for a SaaS, healthTech, or purpose-driven brand. You have ideally built a channel or community from scratch - You have strong experience owning community platforms - You are a hands-on content creator who writes well and can produce short-form video / visuals on your own - You are an authentic and empathetic communicator, who can earn trust with a sensitive, demanding audience (care workers) - You are fluent in German and can communicate comfortably in English   🌱 GROWING TOGETHER – WHAT YOU CAN EXPECT AT VOIZE - We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people - We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany - Become a co-creator of our success with stock options - Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses - You decide when you work best, that means flexible working hours and a good hybrid set-up.   ✨ READY TO TALK? APPLY NOW! 🚀 We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!