Revenue Operations Lead, Sales Technology

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. The role... As we scale our operations and expand internationally, we're establishing a central Revenue Operations Centre of Excellence. This has created a foundational opportunity for a dedicated owner to define and implement a comprehensive sales technology and data roadmap. You'll be the single accountable owner for our commercial tools, partnering with our Enterprise Tech & Data teams to ensure our systems empower our go-to-market teams to move faster and sell smarter. This is a crucial role designed to build scalability, consistency, and operational excellence across all our revenue channels. What you will do... • Define and implement a sales technology stack aligned to our sales strategy, partnering closely with revenue leaders and the Customer Lifecycle Team. • Collaborate with Enterprise Technology and business stakeholders to establish business requirements and platform roadmaps for Salesforce development. • Standardise sales technology usage across our international markets, removing friction and building foundational capabilities for scalable growth. • Evaluate, implement, and optimise next-generation AI commercial tools, ensuring tight alignment with our commercial strategy. • Establish a robust data strategy to ensure rigorous data quality and governance, partnering with our Enterprise Tech & Data teams to turn insights into action. • Act as the vital bridge between commercial business requirements and technical execution by developing strong collaborative relationships with key stakeholders. What you will bring... • Proven experience in Revenue Operations, Sales Operations, or Sales Systems within a fast-growing B2B technology environment, such as fintech or SaaS. • Expertise in the configuration and governance of sales tools like Salesforce, Gong, and various AI-powered commercial tools. • A track record of selecting, deploying, and optimising a modern revenue technology stack to measurably improve sales productivity. • Strong understanding of B2B sales operations, go-to-market processes, and the data architecture required to support multiple sales channels. • Distinctive problem-solving skills and an analytical mindset, with the ability to diagnose complex business challenges and design scalable technical fixes. • Excellent collaboration and influencing skills, thriving at the intersection of Sales, Revenue Operations, Data, and Technical Leadership. Dojo home and away We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you. Question: what’s curious, relentless, and customer obsessed? If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If the following speak to you, let’s talk: You’re curious. You have a real desire to learn and create. You’re relentless. You keep going even when it’s easier not to. You’re customer-obsessed. You know how important customers are to what you do. Diversity, equity, and inclusion at Dojo From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo. To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. #LI-Hybrid