AI-Native Software Engineer

What is Contentstack? Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system. While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time. Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, ASICS, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program. Learn more at www.contentstack.com. Who Are We? At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go! • What you will be working on Assets Platform Development • Design, build, and maintain backend services and APIs for managing assets, including organization structures, folders, files, and metadata, along with their create, update, and delete flows. • Implement and evolve access control and permission features, including sharing assets with users and teams and managing visibility settings. • Build features for secure and performant asset delivery, including CDN delivery, caching, and event driven integrations with other platform services. • Build and enhance image editing capabilities such as cropping, resizing, rotation, format conversion, compression, and on-the-fly image transformations for delivery. • Build and enhance video editing and processing capabilities such as trimming, transcoding, thumbnail generation, and optimized streaming and playback. • Explore and integrate AI-powered media features such as smart cropping, background removal, auto-tagging, and automated metadata generation for images and videos. • Build and improve asset usage tracking, so users can see where assets are referenced before changing or deleting them. • Contribute to upcoming roadmap areas around security, collaboration, and sharing. Roles & Responsibilities AI-Native Engineering Practice • Use AI tools and agents as your primary development partners for designing, writing, refactoring, testing, and reviewing code, while staying fully accountable for the correctness, security, and maintainability of everything you ship. • Break down product requirements into technical designs and implementation plans with AI assistance, and validate them against the existing architecture and constraints. • Build and maintain reusable prompts, agent workflows, and project context so the rest of the team can adopt the same AI SDLC practices. • Use AI agents for multi-step work such as large refactors, API changes, test generation, and bug triage. • Measure and share the impact of AI-driven workflows on cycle time, quality, and defect rates, and continuously improve the team's practices. • Follow company policies on data privacy and security when using AI tools, especially around customer data, secrets, and asset content. Quality, Reliability, and Operations • Own quality end to end, with no separate QA hand-off. This includes writing and maintaining automated tests (unit, integration, and end-to-end) with AI assistance, covering core flows such as upload, retrieval, editing, delivery, and permissions. • Oversee AI-driven code reviews by setting review standards, validating AI findings, and giving final approval before changes are merged. • Investigate and resolve production issues and customer-reported bugs, using AI to speed up log analysis, root-cause analysis, and fix verification. • Participate in on-call rotations and incident response, and contribute to runbooks and postmortems. • Keep technical documentation current, including API docs, design documents, and onboarding guides, using AI to draft and maintain them. Collaboration • Work closely with Product, Design, and partner engineering teams on cross-team features. Mentor other engineers on effective, responsible AI-assisted development. Mandatory Skills • 6+ years of professional software engineering experience building backend services and APIs. • Demonstrated, hands-on experience using AI coding tools and agents in daily work, with concrete examples of shipping production features through AI-driven workflows. • Strong skills in prompt design, providing effective context to AI tools, and critically evaluating AI output. • Experience with distributed systems, REST and gRPC APIs, event-driven architecture, and cloud infrastructure. • Solid understanding of access control, data security, and multi-tenant SaaS systems. • Strong testing discipline and debugging skills, with experience owning quality without a dedicated QA function. What Do We Offer? Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it. Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected. Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more! One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining… To review our Privacy Policy, please click here.