Staff Software Engineer

ABOUT BROCCOLI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done. Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan. Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built. Today: - Hundreds of contractors rely on Broccoli every day. - We've grown to $25M+ ARR in 2.5 years. - We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry. - We're backed by Khosla Ventures and Y Combinator. We're still just getting started. STAFF SOFTWARE ENGINEER @ BROCCOLI We’re looking for a Staff Engineer to define and build the technical foundation of Broccoli’s AI operating system. You’ll work on the hardest problems—system architecture, reliability at scale, and translating messy real-world operations into deterministic, high-performing systems. This is not a pure IC coding role or a pure architect role—it’s both. You’ll lead by building, not by delegating. WHAT YOU’LL DO - Own architecture across critical systems (AI agents, real-time voice, integrations, workflows) - Define technical strategy that enables speed today and scale tomorrow - Solve high-leverage problems across the stack—performance, reliability, correctness - Partner closely with product and leadership to shape long-term direction - Uplevel the entire engineering team through design reviews, mentorship, and standards WHAT YOU’LL BRING - 8+ years of experience building and scaling complex systems - Strong track record of solving ambiguous, high-impact technical problems - Deep understanding of system design, tradeoffs, and scalability - Ability to balance long-term architecture with short-term execution - High standards for quality, but pragmatic about speed Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.