Project Manager

About AlayaCare At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 600+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. About the Role As a Project Manager on our U.S. Homecare team, you’ll play a pivotal role in delivering successful, high-quality software implementations for our clients. Reporting to the Manager, PMO, you’ll lead a portfolio of large and enterprise-level projects from initiation through completion. You’ll serve as a trusted partner to clients and an internal leader across cross-functional teams, coordinating consultants and specialists to deliver predictable outcomes. You’ll manage project scope, timelines, resources, risks, budgets, communications, and change, while setting clear expectations around the AlayaCare delivery model and stakeholder responsibilities. What You’ll Do • Lead the planning, execution, monitoring, control, and closure of assigned implementation projects. • Define project scope, objectives, deliverables, milestones, and success measures with clients and internal stakeholders. • Create project plans, estimates, schedules, budgets, and resource requirements. • Work with resource managers to allocate project resources effectively. • Monitor project progress, deliverables, utilization, backlog hours, risks, and issues, and provide clear updates to stakeholders. • Manage project scope by evaluating change requests, negotiating their impacts, securing agreements, and obtaining sign-off. • Identify, assess, and mitigate risks throughout the project lifecycle. Escalate critical issues promptly and strategically. • Apply AlayaCare’s project management methodologies, templates, and tools consistently across assigned projects. • Foster clear communication and collaboration among client leaders, consultants, specialists, and other stakeholders. • Use your understanding of the homecare market and AlayaCare’s products to resolve challenges and keep implementations moving forward. What You Bring to the Team • 4–6 years of project management experience, ideally managing large-scale or enterprise software implementations in a professional services environment. • A bachelor’s degree or an equivalent combination of education and experience. • Strong skills in project planning, estimation, scheduling, scope management, risk management, budget management, and change management. • Experience managing multiple projects and competing priorities in a fast-paced environment. • The ability to communicate clearly and concisely in plain English, both verbally and in writing. • Excellent communication, interpersonal, and stakeholder-management skills, including the confidence to work with client leadership. • The ability to identify, explain, and resolve complex project challenges. • A client-focused mindset and a genuine interest in understanding client needs and developing practical solutions. • Strong leadership, influencing, and collaboration skills, with the ability to manage workloads across teams and move initiatives forward. • Strong attention to detail, sound judgment, initiative, and the ability to work independently. • The ability to learn quickly, adapt to process changes, and contribute proactively to team initiatives. • A project management certification, such as PMP, CAPM, PRINCE2, PMI-ACP, or a comparable certification, is considered an asset but is not required. • Willingness to travel occasionally, as required. Location and Work Model This role is based in Toronto, Ontario. At AlayaCare, our hybrid model includes set in-office collaboration days, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork. Why Join AlayaCare? Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company. • Comprehensive health benefits, telemedicine, and lifestyle spending accounts. • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Ready to Join Us? Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically you will be notified and you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to careers@alayacare.com At AlayaCare, we consider a range of factors when determining compensation, including skills, qualifications, experience, and market data. These factors may cause compensation to vary. The expected hiring range is what we reasonably anticipate offering for this position at the time of posting. AlayaCare offers a comprehensive benefits program, which may include medical, dental, wellness, life insurance, equity participation, paid parental leave top up, and paid time off. This expected hiring range applies only to candidates hired to perform work in Ontario. This role represents an existing vacancy at AlayaCare. AlayaCare uses artificial intelligence enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our hiring teams. Expected Hiring Range $75,000—$100,000 CAD