Engineering Manager, Issuing Platform

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.   ABOUT THE TEAM The issuing engineering team at Airwallex builds and operates core systems for card issuing, transaction processing, and settlement at global scale. The team owns mission-critical platforms that underpin Airwallex’s issuing products, with a strong focus on reliability, scalability, and compliance. Key areas of ownership include: - Cards: Customer-facing and internal systems for card lifecycle management, controls, and configuration. - Transactions: A global, high-throughput transaction processing platform designed for low latency, high availability, and resiliency. - Settlement: Clearance, settlement, and dispute workflows that ensure financial accuracy and scheme compliance. WHAT YOU’LL DO As an Engineering Manager, Issuing Platform, you will lead one or more teams responsible for building and operating critical components of the issuing platform. This role combines people leadership, technical direction, and delivery ownership. You will have direct reports and are accountable for team health, execution, and long-term technical quality. While you remain technically credible and hands-on at an architectural level, your primary focus is enabling teams to do their best work rather than being the primary individual contributor. This role is based in Singapore. RESPONSIBILITIES: People leadership and team development - Manage, coach, and grow a team of engineers through regular feedback, performance management, and career development. - Build a strong engineering culture focused on ownership, quality, and continuous improvement. - Support hiring and onboarding to scale the team sustainably. Technical leadership and delivery - Provide technical direction and architectural guidance for high-impact transaction processing systems. - Partner with senior engineers and staff engineers to design scalable, resilient solutions. - Ensure high standards for system design, code quality, testing, and operational excellence. Platform and infrastructure ownership - Guide the evolution of application and platform infrastructure to reduce operational overhead and improve developer productivity. - Drive improvements across reliability, observability, security, and cost efficiency. Strategic collaboration - Work closely with product, operations, and other engineering leaders to align execution with business priorities. - Evaluate new technologies and patterns, and make pragmatic decisions that balance innovation with stability. WHO YOU ARE We are looking for senior engineers with deep technical expertise and a strong track record of impact as a tech lead. MINIMUM QUALIFICATIONS: - 10+ years of professional software engineering experience, with at least 2+ years in a people leadership role managing engineers directly. - Bachelor’s degree in Computer Science, Software Engineering, or a related field. - Strong background in modern backend development using languages such as Java, Kotlin, Go, or Python. - Proven experience designing and delivering large-scale, distributed, production systems. - Solid understanding of computer science fundamentals and object-oriented design principles. - Hands-on experience with event-driven and streaming architectures, for example Kafka. - Experience designing and operating RESTful APIs at scale. - Cloud experience with GCP (preferred) or AWS, including containerized workloads using Docker and Kubernetes. - Familiarity with observability and operational tooling such as Splunk, Grafana, and Prometheus. - Demonstrated ability to mentor engineers and lead the execution of technical and delivery strategy. PREFERRED QUALIFICATIONS: - Experience in fintech, payments, or other regulated financial domains. - Deep experience with JVM-based ecosystems, including Java or Kotlin with Spring or Spring Boot. - Prior experience leading teams responsible for high-availability, low-latency systems. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.