Senior Operations Manager

Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance. We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now! About the Team The operations function at OKX is responsible for the overall day to day running of the local business. We're a team of risk-minded problem solvers helping to grow the business in a sustainable and compliant manner. What You'll be Doing: • Working with the Head of Operations to execute business strategies in alignment with team and company priorities. • Driving improvements and optimisations across Product, Compliance, Customer Support & Growth. • Be able to understand and interpret data and draw actionable insights. • Ability to coordinate and execute multiple cross-functional projects at the same time. • Be a local expert in user behaviour and regulatory requirements. What We Look For in You: • Be hands-on, execution-oriented, willing, and able to drive the progress of existing projects as well as plan the delivery of new activities. • Strong project management skills and a history of delivering on objectives. • A track record of developing and implementing effective processes. • A proven ability to work between cross-functional teams, including a self starter mentality when it comes to picking up new concepts. • Bachelor's Degree in Law, Accountancy, Finance, Economics or in a related subject or equivalent practical experience • Proven ability to work within and meet deadlines in a fast-paced environment. • Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks. • Intuitive, highly ethical and comfortable to question and challenge. • Strong communication and presentation skills in English, both verbal and written. • Comfortable using AI tools as a productivity lever, and genuinely curious about how emerging technology can streamline processes and improve output quality. Nice to Haves: • Prior experience in a crypto exchange, FinTech or other start up in a regulated industry. • Prior experience working in a multinational or matrix environment. • Interest in crypto or trading. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.