Product Compliance Manager, Apparel/Softline

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: • Customer First: We prioritize customer satisfaction in every decision. • High Quality: True quality means premium materials and rigorous production standards you can feel good about. • Essential Design: We focus on timeless, functional essentials instead of chasing trends. • Always a Better Deal: Innovation and transparency ensure value for both customers and partners. • Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Product Compliance Manager We are seeking a Product Compliance Manager – Home to build and manage a comprehensive product compliance program across our Apparel, Footwear, Bags and Accessories categories. This role will focus on ensuring products meet all labeling, packaging, safety, and regulatory requirements for the United States, Canada, United Kingdom, and European Union. The ideal candidate has deep experience in product regulatory compliance for Apparel, Footwear, Bags & Accessories, including labeling requirements, packaging compliance, product safety regulations, and supplier compliance programs. This role will partner closely with product development, sourcing, packaging, quality, and legal teams to ensure regulatory compliance is embedded throughout the product lifecycle. Responsibilities Build and Lead the Product Compliance Program • Develop and implement a scalable global product compliance program for Quince Apparel, F/W, Bags & Accessories products. • Establish compliance frameworks, policies, and procedures covering product labeling, packaging, and regulatory requirements. • Create standardized processes for product compliance review during new product development and commercialization. • Build internal compliance documentation, SOPs, and governance processes. Regulatory Compliance & Risk Management • Ensure all products meet regulatory requirements in the US, Canada, UK, and EU, including applicable safety, chemical, labeling, and packaging regulations. • Monitor regulatory developments and proactively update internal requirements and policies. • Conduct compliance risk assessments and audits to identify potential gaps. • Manage product compliance documentation including test reports, certifications, declarations of conformity, and technical files. Product Labeling & Packaging Compliance • Develop labeling standards for home furnishings including: • Law labels • Fiber content labels • Country of origin labeling • Safety and warning labels • Care instructions • Sustainability claims • Ensure packaging meets global requirements including: • Environmental and sustainability regulations • Recycling and disposal labeling • Extended Producer Responsibility (EPR) obligations • Work with packaging teams to ensure compliance with evolving global packaging regulations and sustainability requirements. Supplier & Product Development Collaboration • Partner with sourcing teams and suppliers to ensure compliance requirements are understood and implemented during manufacturing. • Develop supplier compliance guidelines and onboarding standards. • Review new products to ensure compliance before market launch. Support testing programs with third-party labs for product safety and regulatory compliance. Internal Training & Cross-Functional Support • Educate internal teams on product compliance requirements and best practices. • Develop training materials and compliance tools for product development, sourcing, and merchandising teams. • Serve as the subject matter expert for regulatory and compliance questions related to Home products. Compliance Monitoring & Documentation • Establish compliance tracking systems for product certifications and testing. • Maintain product compliance files and documentation required by regulatory authorities. • Coordinate responses to regulatory inquiries, recalls, or compliance investigations if needed. Qualifications • 6–10+ years of experience in product compliance, regulatory affairs, or quality compliance • Experience in apparel, footwear, bags and accessories products • Deep knowledge of regulatory requirements across multiple markets including: • US • Canada • UK • EU • Experience with: • Product labeling requirements • Packaging compliance • Product safety regulations • Supplier compliance programs • Experience managing third-party testing and certification programs • Strong cross-functional collaboration skills • Experience building compliance programs in a high-growth retail or e-commerce company • Knowledge of regulations such as: • REACH • California Prop 65 • Flammability regulations • Textile labeling requirements • EU packaging directives • Experience with compliance management systems or PLM tools WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.