Internship - Strategy & BizOps

ABOUT US Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles https://principles.telli.com/ to see how we work. MISSION As the Strategy & BizOps Intern at telli, you'll work right alongside the founding team across finance, legal, ops, and special projects. You'll have a front-row seat to how an early-stage AI company operates and a very hands-on role in keeping things running and moving fast. WHAT YOU’LL DO: - help us build the operational backbone behind telli's growth - take on special projects, driving initiatives forward by coordinating stakeholders and keeping everything on track - support with finance operations by maintaining reports, chasing invoices, and managing payment flow - help the growth team close new customers by managing legal and compliance processes - support with our hiring pipeline, from screening candidates to scheduling interviews - help plan and execute internal and external events and keep the office running smoothly - work closely with Ennie https://www.linkedin.com/in/ennieraguse/ and Philipp https://www.linkedin.com/in/philippbaumanns/ WHAT MAKES YOU A GREAT FIT: - you are hands-on and not afraid of doing unglamorous work - you're tech- & automation savvy and can learn new tools fast - you love solving problems and figuring things out on your own - you’re a strong communicator in both English and German - you’ve have initial (internship) experience and/or worked on side hustles or projects - you're done or at the end of university and could imagine starting full-time after the internship YOU MAY NOT MAKE A GOOD FIT IF: - you have never touched automation/AI tools or don’t have basic technical understanding - you only want to do high-level “strategic” work - you aren’t comfortable juggling multiple tasks at once - you don’t enjoy working directly with customers or in dynamic environments - you’re only looking for a typical 9–5 internship