Sales Operations Manager

ABOUT HAULER HERO Hauler Hero is a vertical SaaS platform modernizing the waste hauling industry. Hauling generates $90B+ in annual revenue in the US and Canada, yet most operators still rely on legacy software and spreadsheets. We deliver a modern operating system for haulers covering dispatch, routing, CRM, billing, accounting, and payments. Today we serve 200+ hauling companies and generate $4M+ in ARR, with a product built specifically for the operational and financial realities of this industry. THE ROLE We are hiring our first dedicated Sales Operations Manager. This is a builder role, not a reporting-only role. You will own sales systems, data integrity, process design, and automation to support a growing GTM team. You will partner closely with Sales Leadership, Marketing, and Customer Success to ensure clean pipeline operations, accurate forecasting, and scalable processes. WHAT YOU’LL DO - Own HubSpot architecture, workflows, and data hygiene - Build and maintain sales dashboards, reporting, and forecasting - Design pipeline stages, deal processes, and qualification frameworks - Implement automation to reduce manual rep work - Serve as the single source of truth for GTM data - Partner with leadership on territory design, quota planning, and capacity modeling - Support SDR and AE teams with tools and enablement THE NUMBERS - Current sales org: 8 team members (Inside Sales Manager, 2 SDRs, 4 AEs, 1 Sales Engineer) - Planned growth to 11–12 team members in the next 3–6 months - Core tooling: HubSpot, Grain, and emerging AI-based workflows WHAT SUCCESS LOOKS LIKE FIRST 90 DAYS - Complete audit of HubSpot and current sales processes - Implement core pipeline and forecasting dashboards - Establish data hygiene standards and enforcement BY 6 MONTHS - Sales leadership relying on forecasts with confidence - Automated workflows reducing manual rep admin work - Zero recurring pipeline data disputes BY 12 MONTHS - Scalable sales infrastructure supporting 2× team growth - Self-serve analytics for GTM leaders WHAT WE’RE LOOKING FOR - 3+ years in Sales Operations, RevOps, or similar - Deep experience with HubSpot - Strong analytical and process design skills - Ability to build from scratch in an early-stage environment WHY JOIN - First Sales Ops hire with full ownership - Direct impact on revenue scale and GTM execution - Modern tooling with appetite for automation and AI