Marketplace Growth- Merchandising Intern

Our Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com. Your Role at impact.com: We’re seeking a motivated, curious, and detail-oriented intern to play a crucial role in supporting the operational cadences within our Marketplace Growth team. This role will focus on improving customer productivity and offer a unique opportunity to contribute to data analysis, content creation, and process improvements.This role is ideal for someone who is eager to gain hands-on experience in project management, digital marketing, and cross-functional collaboration in a dynamic technology environment. You'll get hands-on experience setting up, building, and optimizing AI-powered tools and automation workflows This role is ideal for someone who wants to build real skills in lifecycle marketing, automation, data analysis, and cross-functional collaboration in a dynamic technology environment. This is a 6-month hybrid internship. What You'll Do: • Automate Merchandising Operations: Assist with building AI tools and automated workflows to replace manual processes across partner research, list curation, and reporting. • Execute Email Campaigns: Set up end-to-end email marketing automation, including segmentation, copywriting, sequence logic, and performance tracking. • Curate Marketplace Partners: Research, vet, and manage brand and creator lists to keep merchandising high-quality and audience-aligned. • Analyze & Report Performance: Track key marketplace metrics (discoverability, engagement, GTV contribution) and maintain daily/weekly/monthly reporting sheets. • Optimize via A/B Testing: Experiment with campaign timing, email messaging, and placement to maximize engagement. • Drive Content & Playbooks: Draft compelling messaging for merchandising touchpoints and document processes into repeatable team playbooks. • Cross-Functional Collaboration: Partner with Product, Marketing, CS, and Analytics to align merchandising programs with broader business priorities. What You Have: • Degree or relevant qualification in Marketing, Business, Communications, Linguistics, Public Relations • Excellent written and verbal communication skills — ability to write clean, clear, engaging copy that prompts action. • Proficient in Google Workspace (Docs, Sheets, Slides); especially Google Sheets or Microsoft Excel. • Genuine interest in the creator economy, brand partnerships, e-commerce, or marketplace ecosystems. • Strong curiosity about AI tools and automation — eager to go beyond using them to actually setting them up, configuring workflows, and building scalable systems. • Research-oriented mindset with a knack for digging into data and identifying lifecycle trends. • Highly organized and able to manage multiple tasks and deadlines in a fast-paced environment. • Self-starter who takes initiative and enjoys both creative and analytical work. • Familiarity with AI tools (ChatGPT, automation platforms, workflow builders, etc.) is a plus. Benefits/Perks for interns: • Casual work environment, including hybrid work environment • Flexible work hours • Training & Development • Learning the advanced partnership automation products • Coursera • Internet Allowance • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. #LI-ND1