Account Executive, SMB

Link to the role introduction video accessible here: https://www.loom.com/share/9682bc90c7bc4eecb5d151cde59f8023 👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️ We’d love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻 📝 OVERVIEW The SMB Account Executive will join Sitemate’s SMB team, owning inbound-qualified opportunities from first engagement through to close. This role involves driving momentum across a mix of high-intent and lower-intent inbound leads through structured discovery, tailored demos, and consistent deal progression. You’ll also retain ownership of each new customer for 6 months post-sale, identifying opportunities for cross-sell and license expansion in partnership with CSMs. Employment: - Full-time - Based: Sydney, Australia - Salary: - OTE Remuneration: $140k-$160k (incl. Super) - Base Salary: $80k-$94k (incl. Super) - Commission: $60k-$66k (incl. Super) ABOUT SITEMATE Sitemate is the front line AI company for the built world. We build software and AI agents for construction, engineering, manufacturing, and energy companies, helping field teams capture work as it happens and the business turn that activity into structured, auditable records. The Sitemate platforms include Dashpivot, Gearbelt, the Sitemate App, and Flowsite, and Sitemate’s AI agent is called Storm. Storm is our AI agent layer, working underneath Dashpivot, Gearbelt, the Sitemate App, and Flowsite to turn what happens on-site into structured, auditable records. We’ve achieved strong product-market fit - generating thousands of new monthly leads through word-of-mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand’s #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting-edge product design to build tools that modernise one of the world’s largest and most essential industries. LIFE AT SITEMATE At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51.   OUR CORE VALUES Our core values dictate “how we work”. We believe that basic human values such as honesty, trust and integrity are required to simply ‘get in the door’. Our values are designed to help us determine if an already great person, will be a great fit at Sitemate. - Handle with Care: Handle with thought and care, decisions are considered and consciously delivered - Everything Engineered: Everything engineered, intentional, planned and systematic - Quality Certified: Do it well, with attention to detail and accuracy, or don’t do it at all - Fast Tracked: Fast, incremental, and constant delivery of change - High Vis: A high visibility, transparent and 
open environment - Rain, Hail or Shine: Show up for your team, your customers and yourself Learn more about our values: - Read: - On Sitemate's Values, Culture and DNA https://sitemate.com/au/blog/on-sitemates-values-culture-and-dna/ - Listen: - Unleashing your Zilla https://open.spotify.com/episode/4opVlp1JP7pnoKc5x6pZqZ - On scaling Sitemate, diversity, and culture https://open.spotify.com/episode/2dC9gsDQRH8IKBgylSZisV WHAT WE OFFER - Competitive, performance-based remuneration - Equity options - own a piece of what you’re helping to build - 20 days paid annual leave, plus sick, carer’s, and compassionate leave - Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) - Learning & Development - professional growth budget and transparent career plans - Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources - Laptop and home office setup budget - Flexible work - a hybrid rhythm, with 2 to 3 days in office depending on the role, 2 WFH each week - with the flexibility to work from anywhere for several weeks a year - Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions - Sydney HQ perks - rooftop garden, wellness centre, showers, and cycle storage in Haymarket   EQUAL OPPORTUNITY We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.   Learn More About Sitemate 🎧 Podcasts - 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture https://open.spotify.com/episode/2dC9gsDQRH8IKBgylSZisV - 2023: CMO Lance Hodgson - on accelerating your career https://open.spotify.com/episode/3DOmN3dp3vGULajQpEQMB9?si=QNRB2lvWQYiaTHFMygW81w - 2022: CTO Tim Bray - on building quality features that solve real customer problems https://open.spotify.com/episode/7geTCUHFxZUKZ8Yrae4iR7 💬 Want to know what it’s like to work at Sitemate? Hear it straight from the team: People of Sitemate https://sitemate.com/au/resources/careers/people-of-sitemate/ ⭐ Read what our customers say: G2 Crowd https://www.g2.com/products/dashpivot/reviews, Trust Radius https://www.trustradius.com/products/dashpivot-by-sitemate/reviews 🎥 Team Offsites: 2022 https://sitemate.atlassian.net/wiki/spaces/HOR/pages/3087761409, 2023 https://sitemate.atlassian.net/wiki/spaces/HOR/pages/3087761409, 2024, https://sitemate.atlassian.net/wiki/spaces/HOR/pages/30877614092025 https://www.youtube.com/watch?v=NyAzozsK0zg 🔧 DAY-TO-DAY - Running multiple sales cycles at once - handling discovery calls, live product demos, follow-up conversations, and commercial discussions. - Working your pipeline daily in Salesforce: updating stages, logging next steps, multithreading accounts, and keeping deals moving through structured follow-up and proactive outreach. - Collaborating with SDRs, SMB CSMs and SMB AMs to ensure smooth handovers, align on account context, and identify early opportunities for cross-sell or license expansion within the first 6 months. - Managing your own quota and pacing - planning your weeks around pipeline coverage, forecasting accurately, and consistently driving toward monthly targets. - Prioritise accounts and organise your calendar to balance medium-term expansion plays with short-term commercial activities. - Maintain accurate CRM hygiene, pipeline updates, and forecasting across all open opportunities. ⚡ CHALLENGES - Managing a high-velocity inbound funnel where lead intent varies significantly, requiring you to create momentum and engagement from prospects who may not be actively prioritising change. - Running multiple concurrent sales cycles while maintaining high standards in Salesforce hygiene, follow-up cadence, and deal progression. - Navigating different stakeholders within construction and engineering clients, where decision timeline cycles can be varied, informal, or influenced by non-technical factors. - Balancing new business acquisition with the expectation to identify early cross-sell and expansion opportunities within the first 6 months of account ownership. ✅ WHO THIS ROLE IS FOR - Someone who thrives in a fastpaced commercial environment and loves uncovering, shaping, and delivering customer value. - A proactive operator who’s comfortable running multiple deal cycles and knows how to create momentum with busy operational stakeholders. - Someone who collaborates well with CSMs and cross-functional teams, but ultimately enjoys owning a revenue number and being accountable for results. 🚫 WHO THIS ROLE IS NOT FOR - Someone who prefers a steady, account-management-style role focused on long-term relationship building rather than fast-moving new business sales. - Someone who sees “commercial” as purely transactional and isn’t motivated by understanding customer value drivers to position meaningful, outcomes-led upsell opportunities. - Anyone who relies heavily on high-intent leads and isn’t comfortable driving proactive outreach, structured follow-up, or creating momentum with lower-intent prospects. 🎯 SKILLS & TOOLS Must Have: - Strong prioritisation and time management - Growth mindset: Can receive feedback and change behaviour - Great collaborator. Easy to work with and iterate ideas with Nice to Have: - Experience in SaaS sales environment - Built world landscape knowledge & experience Essential Tools: - Salesforce - Microsoft Office Suite Bonus Tools: - Front - Slack - Loom PLEASE NOTE: - We hire directly and don’t work with agencies