Academy Team Lead (9 Month FTC)

What we're all about. Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. The Quantexa Academy is a key contributor to driving the self-sufficiency and enablement of Quantexa's customers and partners. We achieve this through online learning, instructor-led training and practical technical programmes that help Quantexa users configure, use and implement our award-winning Decision Intelligence Platform. We are looking for someone to join our Academy Team Lead team on a nine-month maternity cover, delivering high-quality technical learning experiences for our colleagues, customers and partners. In this fixed-term maternity cover role, you will deliver engaging face-to-face and online training, support learners with technical and learning queries, assess learner work and contribute to the continued development of the Academy's technical curriculum. You will act as a key interface between the Academy, learners, clients and partners, working closely with colleagues across Education Services, Cloud, Delivery, Solution Engineering, Technology Account Partners and Alliances. What You’ll Be Doing - Provide timely learner support through online sessions and digital channels, including troubleshooting technical issues and delivering live code demonstrations. - Evaluate learner projects and assessments, applying fair and consistent marking criteria and providing timely, constructive feedback. - Plan and conduct viva assessments for assigned learners, including where further validation of learner understanding is required. - Detect and address plagiarism and inappropriate use of AI in learner submissions in line with Academy processes. - Deliver engaging face-to-face and online technical training sessions, ensuring high levels of learner participation and satisfaction. - Support the maintenance and improvement of training code, technical environments and program setup, resolving general bugs and issues. - Collect and act on learner feedback to support the continuous improvement of Academy programs and learning experiences. - Collaborate with the Training and LMS Administrator to support the smooth delivery and administration of training programs. - Contribute to the creation and ongoing development of technical education programs, curriculum content and communications for Quantexans, customers and partners. - Work with Cloud and Delivery teams on VDI setup, issue resolution, data engineer enablement and alignment of assessment criteria with delivery requirements. - Act as a subject matter expert for the Design and Publish Pillar and contribute to projects and initiatives across Education Services. What you’ll bring Essential - Strong knowledge of data processing pipelines and big data technologies such as Spark, Hadoop and Elasticsearch, alongside proficiency in Scala, Java, Python or other object-oriented languages. - Experience delivering engaging technical training and live coding in both face-to-face and online environments, with the ability to explain complex concepts to learners of varying experience levels. - Experience assessing technical projects and conducting viva assessments, providing constructive feedback and identifying plagiarism or inappropriate use of AI. - Strong technical troubleshooting and problem-solving skills, with the confidence to resolve learner, code, platform and training-environment issues. - Excellent communication, relationship-building and collaboration skills, with the ability to motivate learners and work effectively with clients, partners, colleagues and stakeholders. - Strong organisation and attention to detail, with the ability to balance training, assessment and learner support while adapting to changing programme needs. - A proactive, positive and solution-focused approach, contributing to an inclusive and supportive learning environment. Desirable - Experience with front-end development technologies, including HTML, Angular and CSS - Experience of maintaining or contributing to technical curricula, training code or learning programs - Experience working with cloud-based virtual training environments or VDI setup and issue resolution - Knowledge of learning technologies, assessment platforms or Learning Management Systems - Quantexa Data Engineer Academy certified Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer: - Competitive salary & Company bonus - 25 days annual leave (with the option of buying up to 5 days, and rolling over up to 10), plus national holidays + your birthday off! - Pension scheme with a company contribution of 6% (when you contribute 3%) - Private Healthcare, including dental & optic cover - Life Insurance and Income Protection - Regularly bench-marked salary rates - Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave - Well-being days - Volunteer Day off - Work from Home Equipment - Commuter, Tech and cycle to work schemes - Free Subscription to a meditation, relaxation and sleep app - Continuous Training and Development - Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy - Team Social Budget & Company-wide Socials Our mission. We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future. It’s all about you. We want you to feel welcome, valued, and respected - because it’s your individuality and passion that make you Q. We see that, and we celebrate it. That’s why we’re proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we’re happy to assist. No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you're a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.