Business Manager, GTM

✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. Oyster is a global employment platform that lets companies hire, pay, and take care of talented people anywhere in the world — without setting up a local entity. Oyster acts as the legal employer in 180+ countries, handling contracts, payroll, benefits, and compliance, so our customers can focus on the work, not the paperwork. Founded in 2019 and now trusted by 2,500+ companies, Oyster is a fully distributed team working across 60+ countries. We believe that where you happen to live shouldn't govern what work you're able to do, or who you're able to hire — our mission is opportunities for all. About the Role Oyster's Go-To-Market organisation is scaling fast, with an ambitious growth agenda that spans new markets, new products, and a step-change in brand and execution. The Chief Revenue Officer needs a strong partner to help the GTM leadership team turn that agenda into disciplined, connected, day-to-day execution. As Business Manager for the GTM org, you will sit close to the CRO and work directly with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the organisation running smoothly, moving quickly, and pulling in the same direction. You will be equally comfortable in the detail of an operating cadence and in the judgement calls of a cross-functional strategic project — and you'll take real ownership of outcomes, not just process. What You'll Do - Support the GTM leadership team with translating our company strategy into a GTM plan (Objectives, key results, key initiatives amongst the teams) driving focus across the org on what truly matters. - Deliver a regular cadence in the GTM leadership team to structurally assess progress, sharpen ‘the what’s next’ and driving accountability - Deliver the GTM QBRs - Run smooth, connected GTM operations. Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the GTM org operating effectively. Build and maintain the rhythm of the business — leadership meetings, business reviews, planning cycles — and make sure the right information, decisions, and follow-through happen on time. - Act as a trusted partner to the GTM leadership team. - Spot operational gaps or risks early and work with the relevant VP to close them. - Speed up execution. Connect the dots across Sales, Marketing, Partnerships, and RevOps, and remove the silos that slow decisions down. Find where handoffs are breaking, where priorities are misaligned, or where two teams are solving the same problem separately — and fix it. - Diagnose friction between teams and broker pragmatic, fast resolutions. - Push initiatives from decision to delivery, not just decision to plan. - Own strategic internal communication for the GTM org. Be the connective tissue between GTM leadership's priorities and the wider organisation. Shape and run the communication cadence — strategic updates, all-hands content, key messages — so that everyone in GTM understands what matters, why, and what's expected of them. - Translate strategy and leadership decisions into clear, consistent messaging. - Build feedback loops so leadership hears what's really happening on the ground. - Own, design, and run strategic growth projects in GTM. Take direct ownership of cross functional initiatives for the GTM org, end to end — scoping, resourcing, designing, running, and reporting on outcomes, without needing a large team behind you, , by uniting functional teams and RevOps around the key objectives.. - Lead cross-functional projects tied to the CRO's growth priorities, from framing through to measurable results. - Bring structure and rigour to ambiguous problems, and know when to escalate versus when to just solve it. - Use your knowledge of other GTM organizations to shortcut to solutions based on best practice and market trends - Collaborate effectively beyond GTM. Represent the GTM org's needs with Product, Engineering, Finance, Customer Experience, and People teams, and make sure work that depends on other functions lands smoothly and on time. - Build genuine working relationships with peers across the business, not just transactional asks. - Flag cross-org dependencies early and help resolve trade-offs before they become blockers. What You'll Do Translate strategy into a GTM plan - Partner with GTM leadership to turn strategy into a GTM plan — OKRs and key initiatives — driving focus across Sales, Marketing, Partnerships, and RevOps. - Run a regular cadence to track progress, sharpen "what's next," and drive accountability. Design the key initiatives GTM needs to hit the plan - Identify and help design the cross-functional initiatives that matter most to the plan. - Bring structure and rigor to ambiguous problems; know when to escalate versus solve it yourself. - Draw on your knowledge of other GTM organizations to shortcut to what works. Drive execution of the highest-stakes cross-functional initiatives - Own select initiatives tied to the GTM plan end to end — scoping, resourcing, running, reporting — while leveraging the GTM teams around you. - Push initiatives from decision to delivery, not just decision to plan. Drive the operating rhythm - Build and run the operating rhythm — leadership meetings, business reviews, planning cycles, QBRs — so GTM executes on the plan as one team. - Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps as a trusted advisor; spot and close operational gaps early. - Diagnose friction between teams — broken handoffs, misaligned priorities, duplicated work — and broker fast, pragmatic fixes. Own strategic internal communication for GTM - Be the connective tissue between leadership's priorities and the wider org; shape the communication cadence — updates, all-hands content, key messages — so GTM knows what matters and why. - Build feedback loops so leadership hears what's really happening on the ground. Collaborate effectively beyond GTM - Represent GTM's needs with Product, Engineering, Finance, CX, and People through genuine working relationships, not transactional asks. - Flag cross-org dependencies early and help resolve trade-offs before they become blockers. What We're Looking For - 5–8 years of experience in business operations, chief of staff, strategy consulting, or a similar cross-functional operating role, with direct experience working within a GTM organisation (Sales, Marketing, Partnerships, and RevOps). - Experience working in or closely with Tech focused go-to-market teams; comfortable with GTM terminology, metrics, and how a revenue org actually runs. - A strategy consulting background, or similarly rigorous and analytical training, is a strong plus. - A track record of operating credibly with senior leaders — able to challenge, influence, and get VP- and C-level stakeholders aligned without formal authority. - Strong programme and project management skills; you can run several complex, ambiguous initiatives at once and still ship. - Excellent written and verbal communication — able to turn complexity into a clear, honest narrative for different audiences. - A structured, data-informed approach to problem-solving, paired with the judgement to know when a problem doesn't need a framework. - Comfortable with ambiguity, pace, and the realities of a scaling, fully distributed company. - Drive to get things done and making big impact, whether that is rolling up your sleeves to do it yourself or working alongside others to make it happen What Success Looks Like in the First Year - The GTM leadership cadence — business reviews, planning, follow-through — runs tightly, and decisions made in the room actually get executed. - At least one significant cross-functional growth project has been scoped, run, and delivered by you, with a clear before/after result. - The GTM org can point to a consistent, trusted flow of communication on priorities and progress — fewer surprises, less rumour. - A specific cross-team silo or bottleneck you identified has been visibly removed. - The leaders of Sales, Marketing, Partnerships, and RevOps, and the CRO, would all say the org moves faster with you in it. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an incl…