Senior Manager, Business Analytics

About Us: Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters. This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place. We're looking for a Senior Manager, Business Analytics to lead the team that powers data-driven decision-making across Grow. You'll manage the Business Analytics team of 5+ analysts and report into the Senior Director, Business Operations. The scope is horizontal by design: your team partners with leaders across Customer Ops, RCM, Credentialing, Clinical, Strategic Partnerships, Provider Experience, and Finance, giving each function the insights, reporting infrastructure, and recommendations they need to operate effectively. You will define the Business Analytics strategy, build scalable infrastructure, and lead the team that ensures leaders have the insights and tools they need to operate effectively What You’ll Be Doing: - Define and lead the Business Analytics strategy for every operational function at Grow, managing a pod-based team that supports Grow horizontally across multiple departments - Partner directly with department leaders to turn ambiguous business questions into clear analysis, and clear analysis into decisions - Own the development of dashboards, reporting frameworks, and KPIs that give departments what they need to operate and make decisions - Lead, coach, and scale a team of analysts, moving them from executing requests to owning the recommendations that drive business impact - Build an AI-native analytics team by staying constantly current on new AI tools and capabilities for data and applying them to make your team more effective and efficient - Communicate insights and recommendations clearly to senior stakeholders, partnering with leaders to influence strategy, execution, and tradeoffs through data You’ll Be a Good Fit If: - You have 8+ years of experience in a quantitative role within fast paced technology environments, including experience leading data analytics teams that support multiple departments across a company. - You've managed a team of 5+ analysts and have experience scaling a team's size and its bar for output at the same time - You operate horizontally by instinct: comfortable holding many stakeholders and domains at once rather than specializing in one - You have a track record of coaching analysts from "technically correct" to "here's what this means and what we should do" - You're outcomes-obsessed, and can point to specific business changes your team drove, not just the projects it shipped - You have genuine, hands-on fluency with AI tools, with a real example of turning AI-driven work into a measurable change in team output - You've operated in a growth-stage environment, and are comfortable with ambiguity and shifting priorities rather than running a narrow function inside a large, stable org - You have strong stakeholder management and communication skills, and are comfortable partnering with and presenting to senior leadership - You are fluent in SQL with the ability to both set technical direction and roll up your sleeves on complex analyses or modeling work - You have a proven track record of partnering with Operations, Finance, and GTM teams to influence strategy, execution, and tradeoffs through data and clear communication. - You are motivated by improving access to mental health care and energized by owning ambiguous, high impact problems Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $205,000–$250,000 USD Annually. This is a hybrid role with the expectation to work onsite from our NYC hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: - Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage. - Grow for Grow: No cost access to therapy through the Grow platform (available to US employees) - Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future. - Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge - Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend. - Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break. - Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources. - Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations. - Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees. - Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions. Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report https://trust.ashbyhq.com/item/ai-bias-audit-report. Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more https://help.brighthire.ai/en/articles/4484370-brighthire-for-candidates-faq. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance https://app.brighthire.ai/candidate-opt-out/kcrUeiitS5Khw5AcWW_jLg. Choosing not to be recorded will not, by itself, affect your candidacy. AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone. State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained. Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.