Provider Growth Associate

About Us: Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters. This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place. The Provider Growth Associate position is a great opportunity for someone who thrives in a provider-facing sales role, enjoys connecting with people, and is motivated by clear goals and measurable impact. You'll be backed by AI-powered tools and coaching infrastructure that let you focus on the provider relationship rather than the busy work. You'll be part of a high-performing team that's scaling Grow Therapy's community of mental health providers across the country. What You'll Be Doing: - Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices. - Deeply understand Grow's mission, value proposition, and platform to tailor your approach to each provider's needs. - Manage a high-volume pipeline of prospective providers, completing 5-6+ meetings per day, while customizing your approach based on license type, stage in practice, and location. - Work alongside AI-powered tools that surface which providers to prioritize, generate call insights and coaching feedback, and automate follow-up nurture — so your time goes toward the conversations that matter most, not manual list-building or tedious task queues - Maintain strong meeting-to-activation conversion as volume increases — this role requires balancing speed with the same quality bar that's earned Grow's reputation with providers. - Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey, even while managing a growing pipeline. - Cultivate meaningful relationships with providers, earning their trust and enthusiasm for joining the Grow provider network - Uphold provider vetting and disqualification standards- completing playbooks and documentation promptly so quality doesn't erode as volume goes up. - Consistently meet and exceed weekly, monthly, and quarterly KPIs, including meetings complete, activation, conversion targets, and personal growth goals. You'll Be a Good Fit If: - You're deeply passionate about mental health and excited to help providers build their own practice and expand access to care. - You're organized, detail-oriented, and thrive when managing a full daily meeting schedule and a robust sales pipeline - You have a proven ability to manage and convert a high volume of inbound leads in a fast-paced environment, without sacrificing quality or conversion rate as volume grows. - You're comfortable working in an AI-enabled environment — you'll have real-time dashboards, call scoring/coaching feedback, and automated nurture workflows supporting you, and you're excited to lean on those tools to better enable your work - You adapt well to change and enjoy learning new systems, processes, and tools — this role will evolve as our operating model matures. - You're collaborative, coachable, and excited to grow in a fast-paced startup environment. - Bonus: You have prior experience in a customer-facing or sales role, particularly in healthcare or SaaS. Employment Type: Full Time, Non-Exempt Base Compensation: The base compensation range for this position is: - Fully Remote Commitment: $31.11/hour + $24,500 variable compensation This role is fully remote. The remote commitment includes travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: - Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage. - Grow for Grow: No cost access to therapy through the Grow platform (available to US employees) - Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future. - Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge - Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend. - Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break. - Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources. - Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations. - Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees. - Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions. Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report https://trust.ashbyhq.com/item/ai-bias-audit-report. Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more https://help.brighthire.ai/en/articles/4484370-brighthire-for-candidates-faq. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance https://app.brighthire.ai/candidate-opt-out/kcrUeiitS5Khw5AcWW_jLg. Choosing not to be recorded will not, by itself, affect your candidacy. AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone. State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained. Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.