Operations Associate

ABOUT AIRSPEED Airspeed is AI revenue execution. We connect signals across CRM, calls, Slack, and product systems. Our agents flag deal risk early and help teams act. They coach reps, manage follow-ups, update the CRM, and identify likely slips. Founded by former DeepMind researchers, Airspeed now supports hundreds of revenue teams, including Persona, Menlo Security, Pricefx, and Wayflyer. We are a Series A company with approximately 40 people across London, New York, San Francisco, and Boston. THE OPPORTUNITY We are hiring an Operations Associate to serve as a critical operational backbone for our fast-growing GTM team and manage our central London hub. This is a dynamic, multi-faceted role for a proactive problem-solver who enjoys working across data, technology, project management, and day-to-day office operations. You will sit at the intersection of revenue operations, business operations, and local team enablement—ensuring our GTM processes run cleanly while maintaining a great working environment in our UK office. You will work closely with our VP of GTM Strategy & Operations and cross-functional leaders, gaining direct exposure to how a high-growth AI company scales its commercial engine and internal infrastructure. WHAT YOU WILL OWN GTM & REVENUE OPERATIONS SUPPORT: - Data Quality & Hygiene: Maintain high data integrity by executing data cleaning and deduplication across multiple platforms, including Clay and HubSpot. - Front-Line Tech Support: Serve as the primary Slack support contact for our GTM team, troubleshooting day-to-day tech issues and tool workflows. - Special Projects: Partner directly with the VP of GTM Strategy & Operations on high-priority initiatives across business operations, finance operations, revenue operations, and ad-hoc commercial tasks. PROJECT MANAGEMENT & EXECUTION: - Keep cross-functional projects on track by coordinating stakeholder teams, monitoring milestones, and ensuring clear communication across dependencies. - Document lightweight operational processes to help the team scale efficiently. LONDON OFFICE MANAGEMENT: - Own the day-to-day operations of the UK office in London, ensuring the space is always fully stocked, organized, well-maintained, and set up for team success. - Coordinate local vendor relationships, supplies, and office logistics to foster an inviting, productive workplace. WHAT SUCCESS LOOKS LIKE Within your first several quarters: - Our CRM and GTM platforms (HubSpot, Clay) maintain a high bar of data accuracy and cleanliness. - Day-to-day GTM tool issues are resolved quickly on Slack, keeping revenue reps focused on selling. - Cross-functional projects driven by GTM Strategy & Operations land on time with clear stakeholder alignment. - The London office runs seamlessly as a functional, vibrant hub for the local team and visiting colleagues. WHAT WE ARE LOOKING FOR - Operational Drive: Proven ability to manage multiple distinct workstreams—from data tasks to office logistics—with high attention to detail and follow-through. - Tech-Savvy & Adaptable: Comfort working with or learning GTM tools. Direct experience with Clay, HubSpot, Airspeed, Nooks, or Alguna is a plus, but not required—we will train you up on all these platforms. - Data Hygiene Mindset: Systematic approach to organizing, cleaning, and verifying data across different software platforms. - Stakeholder Coordination: Strong communication skills with the ability to keep project teams aligned, accountable, and moving forward. - Problem-Solving Orientation: A helpful, service-oriented attitude when supporting colleagues via Slack or resolving office challenges. - Builder Mindset: High ownership and flexibility to adapt as priorities shift in a fast-paced Series A environment. WHY JOIN AIRSPEED - Gain broad, hands-on exposure to strategy, finance, and revenue operations in a fast-scaling AI business. - Work directly with senior leadership, including the VP of GTM Strategy & Operations. - Enjoy a high-visibility role where your work directly impacts team productivity and office culture. - Master modern GTM tools and AI-native operational workflows. - Join an international SaaS company at an exciting stage of growth. HOW TO APPLY Send us your CV or LinkedIn profile together with a short note sharing an example of an operational challenge or project you successfully managed. Tell us what the issue was, how you handled it, and the outcome.