Product Insights Lead

At Dexory, we're developing advanced software powered by cutting-edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows together. Turn market signals into the bets that shape our product. Most research teams answer "what do users think?" This role answers a bigger question: what should we create, for whom, and how could it become a viable business? As Dexory’s Product Insights Lead, you'll own the full journey from market signal to validated product bet to scaled delivery. You’ll be key to uncovering what’s happening through data and why it’s happening through research. Your insights will guide product strategy, feature prioritisation, and value creation for our customer and lead a small, talented team who put it into practice. What you'll do Shape what we build • Own a rolling research roadmap tied to the product roadmap, so every significant bet arrives at our Intake gate with an evidence plan • Personally lead our highest-stakes work: market sizing, competitive landscape and concept validation • Build opportunity-solution trees with Commercial and Sales • Turn segmentation and behavioural research into clear narratives, written for the decision they inform, not the study that produced them Influence the people who decide • Partner with Product Managers, Sales and Commercial as a trusted strategic voice • Present a quarterly insight review to senior leadership: what we learned, what it changed, and what we still don't know • Surface the insight that matters to our investor story Build something that scales • Own the shared operating dashboard, KPIs and OKRs linking research, product bets and delivery • Champion our Notion insights repository and a Slack cadence that puts insight in front of PMs, designers and Commercial before they ask • Design workflows and tooling, including GDPR-compliant consent, recording and data retention, and hand day-to-day ownership to a new hire Grow a team and an organisation • Coach and mentor our Insight and Research Enablement Associate roles • Manage budget, timelines and resourcing • Run workshops and coaching that raise effectiveness across teams and leadership Why this role • Real influence: your work changes decisions, and you'll have the metrics to prove it • Genuine ownership: you define the strategy, the operating model and the standards • Breadth: from hands-on market research to leadership presentations and organisational development • Visibility: a direct line to senior leadership and the VP Product & Design Required Qualifications: • 4–6 years’ experience across product analytics, research, or data-driven product roles, ideally in B2B software or complex operational domains. • Proficiency in qualitative and quantitative methods (interviews, usability testing, surveys; funnels, cohorts, retention). • Strong analytical skills (SQL and a BI tool such as Looker/Tableau/Mode) and familiarity with experimentation (A/B tests, guardrail metrics). • Ability to design studies, synthesise findings, and communicate clear, decision-ready recommendations. • Comfortable partnering with engineers and PMs on instrumentation and telemetry; able to translate business questions into data requirements. • Bonus: experience in logistics or industrial environments. *We value the right attitude, humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture. Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: • Performance: High standards, outstanding results, • Impact: Big challenges, bigger results • Commitment: All in, every time • One team: One mission, shared success Joining Dexory isn’t just about having expertise… it’s about embracing uncertainty with purpose. You’ll help define not only our products, but the future of autonomous logistics itself. From day one, you’ll be trusted to push boundaries, take ownership, and deliver breakthrough results. You’ll also receive: You will also receive: • Share options • Private healthcare via Bupa with 24/7 medical helpline • Life insurance • Income protection • Pension: 4+% employee with option to opt into salary exchange, 5% employer • Employee Assistance Programme - mental wellbeing, financial and legal advice/support • 25 holidays per year • Full meals onsite in Wallingford • Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement  Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Please note: We are unable to provide relocation or sponsorship for this role.