Forward Deployed Engineer

About us Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more.   We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.   The role We're looking for an exceptional Forward Deployed Engineer (FDE) to join our product engineering team. This is an engineering-first role: FDEs are the technical owners who take the Encord platform into our most strategic and advanced customer environments, working directly with clients' engineering teams to identify problems and design, build, and ship the solutions that solve them. As an early member of the Forward Deployed team, you'll have an outsized impact on shaping a critical function for Encord and our customers, in a role that combines hands-on engineering with direct client ownership. You’ll do tough system design calls under real customer load, and customers will trust you to get their hardest integration and workflow problems actually solved. You’ll operate autonomously, defining your own path to a solution, managing client relationships directly, and feeding what you learn straight back into the product roadmap. What you'll do - Own the end-to-end deployment of the Encord platform for our most strategic customers - Build data integrations and technical solutions to support customer onboarding and adoption - Guide customers with best practices, run demos, and host workshops - Communicate project plans and progress to both technical teams and executive stakeholders - Collaborate closely with product, engineering, and commercial teams to feed customer insights back into the roadmap - Help define and scale the Forward Deployed function as an early team member Who we're looking for - Design and ship high-quality, production-grade code that integrates Encord into customers' most complex data and ML pipelines - Own system design decisions for customer deployments, balancing correctness, scalability, and speed - Work directly with clients' engineering teams to diagnose problems, scope solutions, and ship fixes end-to-end - Build data integrations and technical solutions that support customer onboarding, adoption, and scale at pace - Communicate technical plans and tradeoffs clearly to both engineering counterparts and non-technical stakeholders - Operate with a high degree of autonomy: identify the right problem to solve, decide how to solve it, and see it through with minimal oversight - Collaborate with product and engineering to feed customer insights back into the roadmap - Help define and scale the Forward Deployed function as an early team member Experience requirements - 3–8 years in a software engineering role; Python is a big plus - Experience building or working with data integrations and APIs - Strong written and verbal communication skills - Ability to thrive in ambiguity and take ownership without being told what to do - Prior experience at a high-growth startup is a plus Why Encord - Competitive salary, commission, and meaningful equity in a high-growth startup - Clear, accelerated growth opportunities as the company scales rapidly - Strong in-person culture: 4–5 days/week in our newly launched North Beach loft office - Flexible PTO to fully recharge - 18 paid vacation days in the U.S. plus federal holidays - Annual learning & development budget - Comprehensive health, dental, and vision coverage - Frequent travel opportunities across the U.S., London, and Europe - Bi-annual company offsites, twice-weekly team lunches, and monthly socials