Senior Engineer - Cloud Operations

Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps and data from any mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets. Learn more at hypori.com. Overview Hypori is seeking a Senior Cloud Ops Engineer to architect, build, and evolve the secure, scalable cloud infrastructure that powers our SaaS platform. This is a senior technical leadership role for an engineer who combines deep hands-on cloud operations expertise with the architectural judgment to define how the platform scales, secures, and recovers — across both AWS and AWS GovCloud environments. You'll independently own ambiguous, high-impact infrastructure problems, guide technical direction for the team, and acting as a senior escalation point when production systems are on the line. This is a builder-designer hybrid role — someone equally comfortable writing Terraform and designing infrastructure modernization solutions. You will drive the strategy and execution of Infrastructure as Code, observability, CI/CD, and operational frameworks, while mentoring engineers and raising the technical bar across the org. This role sits at the intersection of DevOps, SRE, and cloud architecture, with a strong emphasis on engineering rigor, operational maturity, and continuous improvement in a mission-critical, regulated environment. Responsibilities • Own the architecture and operation of secure, scalable, highly available AWS and AWS GovCloud infrastructure supporting the Hypori SaaS platform end to end. • Set the technical direction for Infrastructure as Code (Terraform, OpenTofu, CloudFormation), establishing org-wide standards, reusable modules, and governance patterns other engineers build on. • Drive engineering tasks for platform reliability, scalability, and capacity; helping define SLA/SLO targets. • Lead the end-to-end observability strategy — monitoring, logging, alerting, telemetry — across Datadog, Splunk, Prometheus, Grafana, and/or ELK. • Serve as incident commander for high-severity production events; drive root cause analysis and lead systemic, multi-phase remediation — not just fixes, but prevention. • Design and implement CI/CD platforms and deployment automation (GitHub Actions, Jenkins, AWS Code Pipeline), championing progressive delivery patterns as the org standard. • Lead the operation and evolution of containerized workloads on Kubernetes and Docker, making the orchestration and scaling trade-off calls for the platform. • Proactively identify architectural scalability and performance bottlenecks before they become incidents, and design the systems that eliminate them. • Partner directly with Security and Compliance leadership to implement secure-by-design infrastructure supporting FedRAMP, DoD IL5, and SOC 2 Type 2 requirements. • Participate in owning disaster recovery and business continuity — design, test, and continuously validate RTO/RPO targets. • Identify and develop solutions for cloud cost optimization as a discipline, not a cleanup task — identifying inefficiencies at the design level and implementing measurable, sustained cost controls. • Mentor engineers, lead design reviews, and shape the technical standards the broader team is measured against. • Lead cross-team resolution of systemic operational issues, delivering road mapped improvements with measurable, reported impact. • Represent Hypori in technical conversations with external cloud and infrastructure vendors, holding them to performance, reliability, and security commitments. • Participate in a 24/7 on-call rotation Qualifications • Bachelor's in Computer Science, Engineering, or equivalent hands-on experience in cloud infrastructure, SRE, or systems engineering. • 8+ years in Cloud Ops, SRE, DevOps, or Infrastructure Engineering, with a demonstrated track record of progression into senior/architectural ownership. • Deep AWS expertise (EC2, VPC, IAM, S3, EBS, EFS, Route 53, CloudWatch); AWS GovCloud experience strongly preferred. • Proven experience designing multi-account AWS environments and landing zone frameworks (e.g., AWS LZA), including isolation, governance, and guardrail design. • Expert-level Infrastructure as Code (Terraform and/or CloudFormation), with a track record of building reusable modules and org-wide standards, not just consuming them. • Production-grade Kubernetes and Docker experience, with the judgment to make orchestration and architectural trade-off decisions, not just operate what exists. • CI/CD architecture experience (GitHub Actions, Jenkins), with fluency in modern deployment strategies (blue/green, canary, rolling) as design patterns, not checkboxes. • Track record operating high-availability SaaS platforms under strict security, reliability, and uptime SLAs. • Advanced observability and incident management experience (Datadog, Splunk, Prometheus, Grafana, ELK), including designing monitoring/alerting strategy for 24/7 NOC environments. • Demonstrated incident command experience — leading high-severity incidents from detection through resolution and systemic RCA. • Experience operating in regulated environments (FedRAMP, DoD IL4/IL5, SOC 2 Type 2), with working knowledge of NIST 800-53. • Strong grounding in cloud security, compliance, and resilient architecture design. • Demonstrated ability to mentor senior and mid-level engineers and set technical direction beyond your own individual work. • Fluency in Git-based workflows and modern development/deployment practices. • Preferred certifications: AWS Solutions Architect Associate (or higher), AWS CloudFormation, AWS Lambda, AWS CodePipeline. • U.S. citizenship required. • Active Secret clearance required; Top Secret preferred. • Common Access Card (CAC) eligible under DoD 8140. Personal Qualifications • A strategic, hands-on operator who can independently own ambiguous, high-stakes infrastructure problems and turn them into scalable, durable solutions. • Sharp architectural judgment — able to weigh trade-offs, make sound calls under uncertainty, and defend those decisions to both engineers and leadership. • Calm, decisive, and clear-headed under pressure; a natural incident commander others look to during high-severity events. • A strong communicator who moves easily between engineering, security, and executive conversations, and who elevates the people around them. • Deep sense of ownership and accountability — treats reliability, automation, and operational excellence as personal standards, not job requirements. • Genuinely energized by hard infrastructure problems and staying ahead of the cloud landscape. • Willing to serve as escalation resource in a 24/7 on-call rotation. Pay range: $180,000-$195,000 +10% bonus Please note: • You must current be based in the U.S. and not require work authorization. We currently do not offer sponsorship. • You must have a valid LinkedIn profile to be considered. Any duplicate profiles or applications will be automatically rejected. About Us Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce. Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law. At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact people@hypori.com for assistance. #Hypori #BI-Remote #LI-Remote