Receptionist

About Portal Portal Space Systems is on a mission to expand humanity’s freedom of movement in space. We’re building the spacecraft that makes that mission possible. From our Bothell, WA headquarters, we design vehicles with the maneuverability, resilience, and adaptability needed for the next era of orbital operations. Every system we build is in service of a simple idea: space should be more accessible, responsive, and capable. Joining Portal means stepping into a team that believes in bold engineering, fast iteration, and the power of small groups to change what’s possible. If you want your work to directly shape the future of in-space mobility, join us. Receptionist About the Role We're looking for a solutions-minded professional who takes pride in creating a warm, memorable experience for everyone who walks through our doors — someone highly organized, personable, and energized by fast-moving, high-growth environments. It's a great opportunity to join a growing team doing meaningful work in the aerospace and satellite industry. As our Receptionist, you'll be the first face and voice people encounter at a secure facility supporting satellite and aerospace operations — greeting employees, contractors, candidates, visitors, and vendors alike. Beyond the front desk, you'll wear a lot of hats: keeping the office running smoothly, coordinating logistics, and supporting the teams around you. The role calls for genuine hospitality paired with sharp attention to security protocol, confidentiality, and knowing when to be the friendly gatekeeper. This is a full-time, on-site position. If you like the idea of running a tight ship, keeping the bridge welcoming, and making sure nothing gets past you without proper clearance — we'd love to have you aboard! What You'll Do Front Desk & Guest Experience • Welcome and check in employees, contractors, candidates, visitors, and vendors following established facility security procedures • Verify identification, maintain accurate visitor logs, and issue temporary badges or access credentials when authorized — including confirming U.S. person status where required • Coordinate access approvals with security staff and relevant facility contacts • Field and route incoming calls and emails, and respond to general inquiries with professionalism and care • Manage incoming and outgoing mail, deliveries, and courier coordination • Enforce facility rules and visitor policies with tact and firmness, ensuring compliance without compromising the visitor experience • Stay alert to activity in the reception area and flag anything unusual to security promptly • Adhere to all access-control, safety, emergency, and security protocols Office Management • Keep the office clean, organized, and well-stocked • Coordinate maintenance and repairs for office equipment and facilities. • Arrange shipping and freight logistics, including large-item pickups and pallet deliveries Administrative Support • Support onboarding logistics for new hires — badges, seating, and welcome kits • Track inventory of company assets and supplies • Keep thorough, accurate records while safeguarding sensitive and confidential information • Support internal communications and help with document preparation and data entry • Help coordinate team lunches, meetings, and small offsite events • Assist employees and visitors with directions, meeting-room coordination, and other administrative needs • Keep the reception and office areas organized, welcoming, and professional at all times What You'll Need Required: • High school diploma or equivalent (additional administrative training a plus) • 1–2 years of experience in a receptionist, administrative, customer-service, security-support, or general office role • Excellent verbal and written communication skills • Strong organizational and time-management skills, with the ability to juggle multiple priorities • Proficiency with the Microsoft Office suite (Outlook, Excel, Word) or comparable software • Sound judgment when handling confidential or sensitive information • Energetic, proactive, and positive attitude Nice to Have: • A sharp eye for detail and a knack for keeping accurate records • Polished, professional presence • Composure and professionalism in a controlled-access setting • Confidence to hold the line on policy with visitors — firm and clear, never abrasive • Willingness and ability to follow strict access-control and security procedures • Ability to pass any background screening or security authorization the facility requires • Background working in aerospace, defense, government, technology, or another controlled-access environment • Experience working in a startup or tech environment • Interest in the space industry or aerospace technology • Familiarity with visitor-management or badge-access systems • Experience supporting executives, engineers, or technical/government/contractor personnel • Working knowledge of basic security and emergency-response procedures Work Environment This role is based at a controlled-access facility supporting satellite operations. It requires steady, consistent adherence to security protocols and regular interaction with personnel who work with sensitive technical, operational, or proprietary information. Core Skills Customer Service · Security Awareness · Confidentiality · Communication · Organization · Attention to Detail · Visitor Management · Office Coordination · Vendor Management · Administrative Support · Professionalism ITAR Statement This position may involve access to technical data and defense-related materials controlled under the International Traffic in Arms Regulations (ITAR). Eligibility to access ITAR-controlled items requires that candidates be U.S. persons, which includes U.S. citizens, lawful permanent residents, and other protected individuals as defined by U.S. law. Employment is contingent upon verification of ITAR eligibility and, where applicable, obtaining any required export authorization or license. Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.