Sr. IT Services Engineer / Systems Administrator

At Senra Systems, we believe that the future of manufacturing lies not in automation, but in configuration. We supercharge electrical wire harness manufacturing through software configuration, transforming skilled assembly tasks into high-throughput production lines. We enable customers to design what they want, when they want it and deliver harness builds at record-breaking speed. What You'll Do • Manage day-to-day IT operations across our Redondo Beach and Cypress facilities, including hardware, software, networking, identity, endpoints, and user lifecycle management. • Administer and maintain Microsoft 365, Entra ID, Intune, Windows/macOS endpoints, servers, cloud infrastructure, and core business applications. • Support production-floor technology and troubleshoot systems that directly impact manufacturing operations, minimizing downtime and escalating issues appropriately. • Own and maintain the corporate and production printing environment, including standard office printers and specialized label/production printing systems such as Zebra, Brady, and Brother, including connectivity, drivers, print services, configuration, and troubleshooting. • Manage and support conference room and audiovisual technology, including Microsoft Teams Rooms, displays, cameras, microphones, room resource accounts, and related meeting-room equipment. • Support wired and wireless network infrastructure across both facilities, including switches, wireless access points, VLANs, DHCP/DNS, VPN connectivity, firewalls, and network-connected production devices. • Provision, configure, deploy, and maintain laptops, desktops, tablets, mobile devices, kiosks, and shared/production workstations. • Set up and support new hires with appropriate equipment, Microsoft 365 licensing, security controls, application access, and access to internal manufacturing systems. • Administer identity and access controls, including account provisioning/deprovisioning, MFA, groups, permissions, service accounts, and shared/resource accounts. • Monitor system, network, and endpoint health and proactively identify issues before they impact office or manufacturing operations. • Maintain endpoint security, patching, backups, disaster recovery, and system configuration standards. • Support IT and cybersecurity compliance requirements, including CMMC and NIST SP 800-171, through implementation, documentation, evidence collection, access controls, configuration management, and remediation activities. • Maintain accurate documentation of infrastructure, configurations, assets, procedures, troubleshooting steps, and IT policies. • Manage IT vendors and service providers and assist with hardware/software procurement, licensing, renewals, and lifecycle management. • Provide hands-on technical support across departments and skill levels — from executives and engineers to manufacturing and production technicians. • Travel regularly between Senra's Redondo Beach and Cypress facilities to provide onsite support and maintain consistent IT standards across both locations. • Take ownership of technical issues from identification through resolution, coordinating with internal teams, vendors, MSPs, and other partners when necessary. What We're Looking For • 3+ years of experience in systems administration, IT infrastructure, or a similar hands-on technical role. • Strong knowledge of networking fundamentals, including DNS, DHCP, VLANs, VPNs, firewalls, switching, and wireless networking. • Hands-on experience administering Microsoft 365, Entra ID, Intune, Windows, and macOS environments. • Experience with identity and access management, endpoint management, security controls, and user lifecycle administration. • Experience supporting printers, production/label printing systems, audiovisual equipment, conference rooms, kiosks, and other network-connected devices. • Comfortable supporting both corporate users and manufacturing/production-floor technology where system availability directly impacts operations. • Strong troubleshooting skills with the ability to independently diagnose issues across endpoints, applications, identity, networking, and peripherals. • Excellent communication skills and the ability to support everyone from executives and engineers to production technicians. • Comfortable operating with significant autonomy, taking ownership of issues end-to-end, and building scalable processes in a fast-growing environment. • Ability to regularly travel between our Redondo Beach and Cypress facilities. Nice to Have • Experience supporting IT in aerospace, defense, manufacturing, or another regulated environment. • Familiarity with CMMC, NIST SP 800-171, or similar cybersecurity and compliance frameworks. • Experience with AWS or other cloud infrastructure. • Experience supporting specialized manufacturing systems, production equipment, or operational technology. Compensation:  • Compensation will be based on experience, qualifications, and other job-related factors.  • Salary Range: $90,000-$120,000  • This is an onsite position requiring regular presence at both our Redondo Beach, CA and Cypress, CA locations. Benefits:  • Unmatched opportunities to drive impact on a friendly and mission-driven team  • Own a piece of the pie with equity participation!   • Comprehensive medical, dental, vision, life and long-term disability coverage  • Flexible Spending Account (FSA) and Dependent Spending Account (DSA) for health-related expenses  • 20 vacation days per year and 12 company holidays for rest and relaxation • a 401(k) plan to set yourself up for retirement • Choose a record you love, and we’ll add it to our growing vinyl collection!  • $50/month DoorDash credit – lunch is on us!   • Up to $100/month reimbursement for gym memberships   • Fully stocked kitchen with snacks and beverages  • Regular team-building events, lunches, and the occasional breakfast burrito!   • Bright, open office with communal spaces for collaboration and free parking  • Conveniently located near the metro, major freeways and local dining spots  We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Contact us at jobs@senrasystems.us or visit our website https://senrasystems.us. ITAR REQUIREMENTS: • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. Pay range $90,000—$120,000 USD