Platform Operations Engineer

This is a fully remote role within the United States. Turquoise is growing its Platform Engineering function, and we're looking for a Platform Operations Engineer to join the team. You'll help build and operate the infrastructure that supports real-world healthcare outcomes, working alongside experienced engineers to establish solid practices around observability, reliability, deployment, and scalability. This is a strong fit if you have a few years of SRE or DevOps experience under your belt and are looking to deepen your skills, take on more responsibility, and help shape how the team's practices and tooling evolve. You'll have real input into decisions, room to bring ideas to the table, and support from experienced engineers as you grow. RESPONSIBILITIES: - Support the Platform Infrastructure - Help manage our container environment on Amazon EKS, work with GitOps workflows using ArgoCD, and maintain CI/CD pipelines through GitHub Actions to keep deployments fast, consistent, and automated. - Contribute to Reliability - Help track SLIs and SLOs, participate in on-call rotations and incident response, and support root cause analysis, post-mortems, and disaster recovery planning. - Support Observability - Help maintain our monitoring and logging stack using Datadog, Sentry, and CloudWatch, giving engineering teams visibility into system health and performance. - Grow with the Platform - Collaborate with the team on infrastructure decisions, help build internal tooling and self-service workflows, and develop your skills as the platform scales. WHAT YOU’LL BRING: - 3+ years experience in SRE, DevOps, or Cloud Infrastructure roles - Working knowledge of core AWS services (VPC, IAM, EKS, RDS) and a solid understanding of cloud networking and security fundamentals. - Experience with Infrastructure as Code using Terraform, CloudFormation, or Crossplane. - Comfortable using GitHub and GitHub Actions as part of a CI/CD and automation pipeline, not just for source control. - Exposure to running Kubernetes clusters and managing application deployments through GitOps workflows (ArgoCD/Flux) and Helm Charts. - Familiarity with observability tooling such as Datadog, Sentry, CloudWatch, or Grafana, including building alerts, dashboards, or log pipelines. - Experience writing Python scripts to automate infrastructure tasks, glue systems together, or handle custom workflows. - Comfortable working independently in a remote setup, asking questions when needed, and keeping momentum without close supervision. - Bachelor’s degree in Computer Science, Engineering, or equivalent experience. Happy to work with strong candidates with non-traditional educational backgrounds NICE TO HAVES: - Certifications: AWS, Kubernetes, or Terraform BENEFITS: - Competitive pay with equity options - Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options - Company-sponsored disability & life insurance - Unlimited PTO - 401(k) + 4% Matching - Fully remote work + flexible working hours - $750 work-from-home setup budget - Paid biannual in-person company summits - Quarterly $150 co-hanging stipend to meet up with coworkers - Monthly $100 health and wellness benefit - Generous paid family leave - Annual $1,200 learning & development stipend ABOUT TURQUOISE HEALTH Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. Backed by a16z, Oak HC/FT, Adams Street, Yosemite, Bessemer Venture Partners, and others, we power price transparency for 300+ enterprise organizations and are building the infrastructure for a more open, efficient healthcare marketplace. We're a remote-first, US-based team that values transparency, empathy, inclusivity, creativity, and ownership. We operate on US business hours and work with clients entirely based in the US. For this role, we are seeking US-based candidates. We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all. WORK AUTHORIZATION This role requires current authorization to work in the United States. Turquoise does not sponsor employment visas (H-1B, PERM, etc.) or assume sponsorship of existing visas for this position. DISABILITY ACCOMMODATION EMAIL Turquoise is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact recruiting@turquoise.health