Enterprise Systems Architect

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk. As Awardco scales, so does the complexity of the systems that run our business. We've reached the point where we need a dedicated architect — not just an engineer — to own the strategic layer of our systems ecosystem: the layer that sits above the infrastructure and security substrate owned by IT/Security, and below (and feeds) the Data and AI layers our company is increasingly built on. This person will be the connective tissue between Systems Ops, IT/Security, and our Data/AI architects, ensuring we have one cohesive, simplified, well-integrated infrastructure strategy rather than a patchwork of point solutions. If you think in blueprints, love turning ambiguity into a clear architectural point of view, and want to shape how a fast-scaling SaaS company's systems foundation is built, this is your seat. What you will do: Enterprise Architecture Strategy & Vision • Define and own the enterprise systems architecture strategy across Business Operations, GTM, and internal platforms — establishing and stewarding the architectural layer that sits above core IT/Security infrastructure and feeds a clean, reliable foundation into the Data and AI ecosystem. • Partner closely with IT/Security to ensure systems architecture is built on a secure, compliant, well-governed foundation, without owning that substrate directly. • Partner closely with Data and AI architects and teams to make sure downstream systems, integrations, and data models are AI- and analytics-ready — clean, well-modeled, and reliably queryable. • Develop and maintain architectural blueprints, reference architectures, system maps, and integration diagrams that give the business a single source of truth for "how our systems fit together." • Produce solution briefs and "art of the possible" concepts that translate technical architecture into strategic options leadership can act on. • Proactively surface strategic infrastructure moves — consolidation opportunities, technical debt to retire, platforms to rationalize — before they become urgent problems. Systems Design & Delivery • Own end-to-end architecture for complex, cross-functional initiatives spanning Salesforce and Awardco's broader business systems ecosystem. • Establish and maintain architecture standards, integration patterns, and governance practices that the Systems Ops team builds against. • Design scalable, forward-looking integration patterns — APIs, middleware, event-driven architecture, and emerging AI-connectivity patterns such as MCP (Model Context Protocol) servers and tool-use APIs that let AI systems act across business platforms. • Guide the team on when to apply deterministic automation versus AI-based reasoning, and how to evaluate AI tooling trade-offs in a production business-systems context. • Review and approve architecture for major system changes before they ship, acting as a technical quality gate for scalability, security posture, and integration hygiene. Cross-Functional Leadership & Influence • Serve as the primary architecture partner across Systems Ops, IT/Security, Data/AI, RevOps, Product, and Engineering — the person those teams call when a decision needs an architectural point of view. • Present infrastructure strategy, roadmap, and trade-offs to executive leadership in clear, business-relevant terms. • Mentor and upskill Business Systems Engineers on architectural thinking, secure design principles, and integration best practices, raising the bar for the whole team. • Help define what "good" looks like for the Systems Ops function as it matures from an execution-focused team into one with a real architectural practice. What you will bring: • 8+ years of experience in Business Systems, Enterprise Architecture, or Systems/Solutions Engineering, with deep hands-on Salesforce expertise (Sales Cloud, Service Cloud; CPQ and Revenue Cloud Advanced strongly preferred). • Demonstrated experience owning architecture strategy across multiple systems and teams — not just designing one system, but defining how systems relate to each other. * • Expert in Event-Driven Distributed Systems and Multi-Tenant Partner Provisioning to build our end-to-end marketplace and fulfillment pipeline. • Strong understanding of system integration patterns (APIs, middleware, event-driven architecture) and data modeling, including semantic layers that expose business data in formats AI systems can reliably reason over. • Strong working knowledge of AI/LLM connectivity patterns (MCP servers, tool-use APIs, agentic workflows) and how they change integration and data architecture decisions. • A track record of partnering effectively with Security/IT and Data/AI functions — you understand where your lane starts and ends and know how to build strong working relationships across those boundaries. • Proven ability to produce clear architectural artifacts: blueprints, diagrams, solution briefs, and roadmaps that both engineers and executives can act on. • Strong systems thinking with the ability to move fluidly between strategic vision and hands-on technical depth. • Comfortable leading ambiguous, high-complexity technical initiatives, including early-stage AI integration work where best practices are still emerging. Strongly Preferred / Bonus • Salesforce Application Architect or System Architect certification (or equivalent depth); Salesforce AI Associate/AI Specialist a plus. • Experience with ERP platforms (NetSuite preferred), enterprise integrations and API management, and tenant provisioning/lifecycle management. • Experience with enterprise integration platforms (Workato, MuleSoft, etc.) and modern data platforms (Snowflake, dbt, etc.). • Experience designing RevOps/GTM system architecture at scale in a high-growth SaaS environment. • Prior experience standing up an architecture practice or governance model from scratch. Why Awardco: • We have a revolutionary, client-approved product. • One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few. • Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces. • Backed by renowned investors, both local and national. Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.