Legal Counsel

LEGAL COUNSEL Level: P3 Location: Remote Reports To: Nicole Davidson, Associate General Counsel Type: Permanent | Full-Time ABOUT SOLINK At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 36,000 locations across 60+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! THE ROLE We’re looking for a Legal Counsel to join Solink’s legal team. You’ll support enterprise deals and help build our privacy, AI governance, and compliance programs. You’ll advise on commercial contracts, privacy and AI, employment, and corporate matters for our hardware-enabled SaaS business, often with significant independence. You’ll report to the Associate General Counsel. WHAT YOU’LL DO COMMERCIAL CONTRACTS - Draft, review, and negotiate enterprise agreements, including Master Services Agreements, Terms of Service, Data Processing Addenda, AI Addenda, Reseller Agreements, and vendor contracts. - Act as the first point of contact for Sales on routine contract questions and customer redlines. - Apply Solink’s contract standards and fallback positions, and escalate deviations outside approved thresholds. - Help update and maintain contract templates in our contract management system. PRIVACY AND AI GOVERNANCE - Support compliance with Canadian, US, and EU privacy laws, including Quebec’s privacy law, PIPEDA, CCPA, and GDPR. - Help run Solink’s privacy program, including its policies, procedures, and regular compliance reviews. - Help update internal privacy policies, such as data retention and access request procedures. - Help run Solink’s AI governance framework. - Track new privacy and AI laws, including the EU AI Act, and determine how they affect our products. - Support privacy incident response and answer customer and regulator privacy inquiries. EMPLOYMENT AND CORPORATE SUPPORT - Answer employment questions under Ontario’s Employment Standards Act and other applicable laws. - Draft and review internal policies, such as commission and HR policies. - Manage outside counsel on assigned matters. - Support other legal and compliance projects as needed. CROSS-FUNCTIONAL - Work with Sales, Finance, HR, Product, and Engineering to give clear, practical advice. - Explain legal and technical issues in plain terms to both technical and non-technical teams. - Turn legal analysis into short, actionable guidance the business can use right away. - Help build self-serve tools, such as playbooks, FAQs, and talk tracks, so teams can handle routine questions independently. - Promote privacy and security awareness across the company. ROLE EXPECTATIONS This is a P3 level role. At Solink, individuals at this level are highly autonomous contributors who own initiatives end-to-end with minimal direction. They proactively solve problems, collaborate across teams, and connect their work to broader team and business goals.. In this role, you'll be expected to: - Own legal matters from start to finish. Independently manage assigned contracts, advisory matters, and compliance initiatives, bringing in the Associate General Counsel when complexity or risk requires it. - Apply sound, practical judgment. Assess legal risks in the context of business goals, recommend a clear path forward, and distinguish between decisions you can make independently and those requiring escalation. - Anticipate issues and bring solutions. Identify recurring legal questions, process gaps, and emerging risks, and recommend improvements before they become larger problems. - Build strong cross-functional partnerships. Work directly with stakeholders to understand their needs, provide actionable advice, and help move decisions and initiatives forward. - Create scalable ways of working. Develop and improve templates, playbooks, guidance, and workflows that strengthen consistency and help teams handle routine matters confidently. - Manage competing priorities with accountability. Balance urgent requests with longer-term commitments, communicate timelines and trade-offs early, and consistently deliver accurate, high-quality work. Preferred Experience - In-house experience at a SaaS or technology company, ideally one with both hardware and software products. Law firm experience would be valued. - Experience with US and EU privacy laws (CCPA, GDPR), biometrics, or AI regulation (EU AI Act). - Ontario employment law experience. - Experience with Ironclad or another contract management system. WHAT YOU BRING Must-Have: - JD from an accredited Canadian law school. - Member in good standing of the Law Society of Ontario. - 3-7 years of post-call experience at a law firm, in-house, or both. - Experience drafting and negotiating commercial agreements, ideally SaaS or technology contracts. - Working knowledge of privacy law. - Strong attention to detail. - Clear, concise writing. - Sound judgment about when to make a call and when to escalate. - Ability to manage several urgent matters at once without losing quality. - A builder’s mindset. You’re comfortable creating processes and templates where none exist. - Based in the Toronto or Ottawa/National Capital regions Compensation The salary range for this role is $116,659 - $170,000 CAD plus equity. We determine compensation based on the experience, skills, and impact you bring to the role. SECURITY REQUIREMENTS - Candidates must undergo a criminal records check upon hire; - Be a Canadian Citizen (dual citizens included), or eligible to work in Canada; - Be willing to comply with Solink’s own security policies and standards. OUR VALUES We do things the Solink way: - Act with URGENCY – Our customers move fast, so we do too. - Deliver with QUALITY – We sweat the details and hold a high bar. - Win with TEAM – No egos. Just outcomes, built together. - Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. WHY SOLINK? We’re not just building tech - we’re building a place where great people do great work. - Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. - Meaningful equity: Every full-time, permanent employee has a stake in our growth. - Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account. - Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs. - Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together. - Candid culture: Clear expectations, honest feedback, and no politics. - Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. WHAT TO EXPECT FROM THE HIRING PROCESS We respect your time and value transparency. Here’s a general idea of what to expect: 1. Intro call with our Talent Team 2. Interview with the Hiring Manager 3. Role-relevant task or case (if applicable) 4. Final interviews with cross-functional team members 5. Reference Checks 6. Offer & onboarding 🎉 PLEASE NOTE: THIS IS SUBJECT TO CHANGE AT ANY POINT IN THE RECRUITMENT PROCESS BASED ON THE NEEDS OF THE BUSINESS. HOW TO APPLY Submit your resume and a short cover letter via our [Careers Page https://solink.com/careers/]. Let us know what excites you about this role, and how you’d help move Solink forward. NOTICE: SOLINK USES ARTIFICIAL INTELLIGENCE (AI) TO SCREEN, ASSESS, AND/OR SELECT CANDIDATES FOR THIS POSITION. SOLINK IS AN EQUAL OPPORTUNITY EMPLOYER. WE’RE COMMITTED TO BUILDING A DIVERSE AND INCLUSIVE WORKPLACE. IF YOU REQUIRE ACCOMMODATION DURING THE SELECTION PROCESS, PLEASE LET US KNOW.