Engineering Manager (London)

Our Story   Hello there. We’re Zopa.   We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!    We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.    If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The role    At Zopa, Engineering Managers shape how our people grow, leading teams of talented Engineers working on products used by millions of customers.     You’ll help raise the bar for how we deliver, not just what we ship.    This is a role for an experienced people manager who enjoys taking ownership and making things better. You will work closely with Product and other partners to plan ahead, navigate trade offs and tackle challenges early. Engineering Managers at Zopa drive change beyond formal authority by building coalitions, shaping thinking across functions, and using insight and influence to move the organisation forward. When things are ambiguous, you bring clarity by making decisions, setting priorities, and helping teams move together.    We’re looking for Engineering Managers who don’t wait to be told where the problems are. You’ll use customer feedback and service data to spot opportunities, improve quality and reliability, and help your team deliver confidently through complexity.    The team    We’re growing across several product-engineering tribes at Zopa, including Current Account, Product Enablement and Operational Efficiency. Each team works on different problems, but they’re all united by a shared belief in ownership, collaboration and thoughtful challenge. You’ll join a supportive community of Engineering Managers who care deeply about people, impact and continuous improvement. During the interview process, you’ll meet Zopians from across the business so we can find the team where you’ll have the biggest impact.    We work in a hybrid way, with this role spending a minimum of three days a week in our London office. About you: • As an experienced Engineering Manager, of at least two years in a leadership role, you’re someone who naturally: • Owns outcomes. You look for problems to solve, not just tasks to complete, and you’re comfortable leading through uncertainty. • Is self-driven and proactive. You work with minimal direction while helping others find clarity and focus. • Brings strong opinions, held thoughtfully. You challenge ideas, influence decisions and stand your ground when needed, while staying open to learning and changing your mind. • Learns quickly from mistakes. You reflect openly on what didn’t work and using that insight to do better next time. • Cares deeply about people. You bring proven experience supporting engineers’ development, performance and progression. • Keeps a strong technical bar. You’ve helped build, run and improve production systems, and you treat quality as a first-class concern across the SDLC • Communicates clearly and empathetically. You engage with engineers, product partners and stakeholders, explaining not just what you’re doing, but why. At Zopa, we value experience, and we’re just as interested in mindset, judgement and potential. We want to meet Engineering Managers who bring curiosity, conviction and care to their work, and who want to maintain and evolve a culture where both people and products can thrive.    #LI-JA1 At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice   Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.    Our approach to AI in interviews At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.  Because of that, we want to be transparent about how we think about AI use during our hiring process.  Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.  Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.