Senior / Principal Product Designer

About Us: Outpost is building the backbone of freight. We’re reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $1B from Greenpoint Partners, we’re scaling and building the most valuable logistics network in the country. We thrive on accountability, integrity, and a shared drive to raise the bar. If you’re excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard. Role Summary: We are hiring a Senior or Principal Product Designer to join our Product & Technology team in Seattle. Reporting to our Chief Product & Technology Officer, you will work closely with product, engineering, marketing, and cross-functional stakeholders across Operations and Solutions Engineering to build and extend our design system, delivering polished, user-centered experiences across web, mobile, and drive-up kiosks. The level will be determined based on your experience, scope of ownership, and demonstrated impact. This is a hands-on role for a designer who thrives working on complex, operationally-critical, multiplayer products and can move very quickly without sacrificing quality. Our users are drivers, guards, yard operators, remote ops, VPs of operations, and IT managers at major logistics companies — people working in loud, fast, physical environments where a confusing, inefficient, or oversimplified interface costs real time at a real gate (potentially even backing up traffic into a highway). Key Responsibilities: - Embrace AI as a core part of the design workflow — across research synthesis, prototyping, documentation, and ideation — and actively look for new ways it can raise the quality and speed of design work across the team. - Execute high-quality product design work across web, kiosk, and mobile platforms. - Translate complex logistics and freight data into clear, intuitive, and actionable interfaces. - Contribute to and maintain design system components and patterns in Figma, Lovable, and design-built prototyping tools. - Partner with the Product & Technology team to deliver designs that are technically feasible and user-validated. - Conduct and synthesize user research using Dovetail to inform design decisions. - Design data visualizations and dashboards that surface meaningful insights for internal and external users. - Participate in design reviews and contribute structured, high-signal feedback. - Stay current on AI interaction paradigms and SaaS UX trends and bring relevant ideas to the team. Qualifications: SHARED ACROSS BOTH LEVELS - Lead role - own design for the entire product, end to end, top to bottom. - Strong focus on interaction design and data-heavy SaaS applications. - Proven ability to work within systems and contribute to a shared design library, rather than designing individual screens in isolation. - Experience designing complex workflows, multi-step processes, and data-rich interfaces. - Demonstrated willingness to adopt and integrate AI tools into daily design practice. - Strong communication and collaboration skills across distributed teams — Outpost's Product & Technology team spans Seattle (PT), Austin (CT), and LatAm. - Proficiency with Figma, Lovable, Dovetail, PostHog, ClickUp, Claude, and /or other AI tools. - Comfort with logistics, freight, IoT, or similarly technical domains is a plus. SENIOR PRODUCT DESIGNER — QUALIFICATIONS: - 5–7 years of product design experience. - Has shipped end-to-end product surfaces and can operate independently on a defined problem area. - Contributes components and patterns to an existing design system. PRINCIPAL PRODUCT DESIGNER — QUALIFICATIONS: - 5-10 years of product design experience, including senior or staff-level scope at a product-led company. - Has owned a design system end to end — established the architecture, documentation, and adoption model, not just contributed components. - Sets design direction across multiple product surfaces and influences roadmap and product strategy, not just execution. - Track record of raising the design bar across a team — mentoring, critique culture, hiring, or establishing practice standards. - Has designed for at least one domain with hardware, field, or operational constraints (industrial, IoT, logistics, healthcare, fintech ops, or similar). Success in 12 Months Looks Like: - AI is a native part of the design workflow. Design is actively using Claude for research synthesis, UX copy, and spec writing, and Lovable for rapid prototyping and concept validation — measurably shortening the distance between idea and artifact. - Designs simultaneously specify the experience and establish reusable patterns and tenets. Outpost's design system is measurably stronger: components are documented, reusable, and actively used by engineering without requiring designer intervention on every implementation. - Faster cycle time between customer/user feedback → design → spec → engineering, with fewer revision loops due to clearer, higher-fidelity handoff artifacts. - Every major product surface has a consistent, validated UX that reflects Outpost's design principles and passes internal usability benchmarks. - Product and design are aligned on priorities, speak the same language in customer-facing conversations, and co-own the quality of what ships. - Dovetail is populated with synthesized findings from driver, guard, and operator interviews that actively inform roadmap decisions. - PostHog and product analytics are part of the design workflow, so decisions are grounded in behavioral data, not just intuition. Benefits: - Comprehensive Benefits Package including Health, Dental, and Vision Insurance - 401(k) Retirement Plan Matching - 18 Paid Holidays - Unlimited PTO - Friday Team Lunches - Compensation: - Senior Product Designer: $170,000–$210,000 base salary, plus equity. - Principal Product Designer: $180,000–$250,000 base salary, plus equity. Final level and compensation will be determined based on experience, scope of ownership, and qualifications. A complete compensation and benefits summary will be provided during the interview process. Outpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind.