Senior Solutions Architect

Alloy is where you belong! Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth. Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year. Check out our investors and read more about us here. About the team Solutions Architects play a major role in Alloy’s Technical Solutions organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients. Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our employees onsite three days a week. What you'll be doing As a Senior Solutions Architect, you'll: • Act as the technical lead on multiple client implementations and larger client project engagements, working closely with Alloy Implementations Managers • Conduct technical and architectural overviews of client needs to propose Alloy product solutions to deliver on the client’s business goals • Act as an expert advisor on the data vendors Alloy integrates with • Help to integrate Alloy's API into an app in code • Independently run end to end testing to ensure a successful client go live • Be a part of a client production readiness and support production launches (these occasionally occur outside of 9a-5p hours) • Serve as a client advocate by advocating for the evolution of Alloy’s products and services and driving client adoption of new capabilities • Support the development of technical documentation and FAQs to serve client needs Who we’re looking for You are both highly technical and a skilled relationship builder. You are comfortable in front of a variety of audiences, from explaining Alloy’s best practices to a bank’s compliance team to mapping an API flow on a whiteboard with a Fintech product and Engineering team. Alloy’s post-sales process is highly consultative and requires our team to be flexible, creative, and empathetic. • 4+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role • Hands-on, passionate and creative problem solver • Brings judgement to client discussions, focused on leading clients to successful outcomes aligned with their long term business goals • Excellent communicator and presenter able to gain diverse audience confidence and buy-in • Ability to build a deep understanding of a client's needs and guide them to a technical solution • Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels • Experience working with REST APIs • Previous software development experience in one or more of the following areas is preferred: • backend (Node.js, Python) • web development (Javascript, HTML/CSS, frontend frameworks - React) • Able to travel occasionally (approximately once per quarter) for client on-sites. • Previous experience at a Fintech Startup or in the KYC/Compliance space is a huge plus! We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us? Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically! This position has a salary range of $150,000 to $190,000. Benefits and Perks • Unlimited PTO and flexible work policy • Employee stock options • Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options • 401k with 100% match up to 4% of annual employee compensation • Eligible new parents receive 16 weeks of paid parental leave • Home office stipend for new employees • Annual Learning & Development annual stipend • Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health • Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office. How to apply Apply right here! You've found the application! Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter. All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.