Senior Product Designer, UX

Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain or the UK. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom As a Senior Product Designer in Airalo’s User Experience division, you will shape consumer product experiences across native mobile and web for millions of people around the world. This is a senior individual contributor role focused on leading design from problem framing through delivery, partnering closely with cross-functional teams, and contributing to the Airalo Product Design Guild - our community for craft, critique, design systems, research-led decision-making, accessibility, experimentation, AI, and continuous learning. Responsibilities include but are not limited to: • Lead end-to-end product design for Airalo’s consumer mobile and web experiences, from discovery through delivery. • Partner with Product, Engineering, Research, Content Design, Data, Growth, and other designers to translate customer needs, insights, and strategy into high-quality product improvements. • Create user journeys, flows, wireframes, prototypes, high-fidelity designs, UX copy, and production-ready specifications. • Facilitate workshops, critiques, ideation sessions, and stakeholder conversations that create alignment and momentum. • Contribute to Airalo’s Design System, improving consistency, accessibility, quality, and efficiency across products. • Mentor other designers through feedback, pairing, critique, and shared practice. • Help strengthen the Product Design Guild by raising the bar for craft, collaboration, research-led decision-making, and thoughtful use of AI. Must-haves: • 6+ years or similar of dedicated experience in product design at a tech startup, scale-up, product-led company, or product-focused agency. • A strong portfolio showing high-quality UI, thoughtful interaction design, strong product thinking, and measurable impact. • Extensive experience designing, testing, and shipping native mobile and web applications for B2C products. • Ability to lead ambiguous design problems from discovery through delivery, balancing user needs, business goals, technical constraints, and product strategy. • Excellent written and verbal communication in English, with the ability to explain design rationale clearly to cross-functional partners and senior stakeholders. • Advanced Figma and FigJam skills, with experience creating flows, prototypes, product specifications, and production-ready design assets. • Advanced experience working with design systems, native mobile guidelines, responsive design, accessibility, and product quality across mobile and web. • Advanced experience with motion, prototyping, or interaction details that bring product experiences to life. • Experience working in Lean and/or Agile product development environments, collaborating closely with Product, Engineering, Research, Content, Data, and Growth. • Able to facilitate workshops, critiques, ideation sessions, and alignment conversations. • Experience using AI and emerging tools to improve the design workflow beyond simple prototyping. Good to have: • Experience in telecommunications, travel, marketplaces, subscriptions, or global consumer products. • Knowledge of eSIMs, GSMA-related technologies, or mobile connectivity services. • Experience partnering deeply with Research, Data, Growth, or Content Design teams. You should apply if… • You lead through craft, clarity, and systems thinking. You can turn complex problems into simple, well-crafted experiences while considering journeys, patterns, accessibility, content, edge cases, and scale. • You can own ambiguous problems. You do not need every answer before you start. You ask good questions, define the path forward, make smart trade-offs, and keep momentum without waiting to be told what to do. • You care about outcomes, not just output. You use research, data, customer feedback, and product strategy to make decisions that improve the user experience and support business goals. • You communicate with confidence and humility. You can explain design decisions clearly to designers, engineers, product managers, and senior stakeholders without becoming defensive. • You raise the bar for the design community. You give thoughtful feedback, invite critique early, mentor others, and contribute to a Product Design Guild where designers learn and improve together. • You are curious about AI and new ways of working. You actively explore how AI and emerging tools can improve design workflows, speed up learning, and help teams make better decisions. This isn't for you if… • You only want to design screens. This role requires shaping problems, influencing direction, collaborating across disciplines, and staying involved from discovery through delivery. • You need certainty or close direction to make progress. Senior designers at Airalo are expected to move through ambiguity, create momentum, and make thoughtful decisions independently. • You avoid feedback or critique. Our design culture depends on sharing unfinished work, challenging ideas respectfully, and changing direction when the evidence points elsewhere. • You optimize for perfection over impact. We care deeply about quality, but we also need to make pragmatic decisions, learn quickly, and ship improvements. • You are not interested in customers or the community. Speaking to customers, learning from them, and contributing to the Product Design Guild are central to how we build better products. Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.