Logistics Team Member

About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting. The Logistics team member is responsible for helping drive a smooth, on-time handover from FFM to last mile each morning. This role starts the shift by reviewing prior-day logistics performance, monitoring real-time FFM capacity to proactively adjust driver pickup schedules, and ensuring every route is picked up, loaded, and dispatched on time. The Logistics team also resolves driver and route issues as they arise and coordinates closely with 3PL partners to guarantee full route coverage. Daily Metrics Review & Pickup Planning • Start each shift by reviewing the previous day's logistics metrics, including FFM-to-last-mile handover timeliness and overall delivery delays (deliveries that exceeded the promised window). • Review the supervisor count from the final hour of FFM operations to assess FFM capacity and anticipate its impact on last-mile handover. • When FFM is behind schedule, adjust and push driver pickup times to account for the delay. • When FFM is on track, review yesterday's delivery performance and fine-tune today's driver pickup times to help meet the delivery window. Logistics Service & Order Checks • Check the Logistics Service to confirm all orders have been assigned. • Review for any orders with integration errors and resolve or escalate as needed. Handover & Dispatch Execution • Complete the daily audit checklist to confirm handover readiness across all routes. • Confirm all routes are ready for handover and have been picked up. • Oversee cart-to-truck and pallet-to-truck loading. • Track middle-mile truck arrivals to ensure on-time dispatch. • Help ensure the end-to-end handover process runs smoothly and on time from FFM to last mile. Driver & Route Issue Resolution • Troubleshoot driver issues in real time, including scanning problems, missing or damaged bags, and replacing damaged product. • Identify and resolve route coverage gaps as they come up. 3PL Coordination • Define pickup schedules for 3PL partners based on route distance and mileage. • Coordinate with 3PL's on pickup times and driver changes. • Manage 3PL no-shows by ensuring the affected route is covered or picked up by the 3PL. • 1+ years of experience in logistics, warehouse, distribution, or a related operations role. • Bilingual (English/Spanish) preferred. • Strong problem-solving skills with the ability to make real-time decisions under time pressure. • Comfortable coordinating directly with third-party logistics (3PL) providers and drivers. • Familiarity with reviewing logistics/delivery metrics and dashboards. • Ability to work an early morning shift, including weekends/holidays as needed based on operational demand. • Strong organizational skills and attention to detail, particularly around checklist-driven audits. • Ability to lift, carry, push, or pull up to 50 lbs regularly. • Ability to stand, walk, and bend for extended periods throughout the shift. • Ability to work in varying temperature environments, including cold storage/refrigerated areas. • Ability to move quickly and safely between the loading dock, warehouse floor, and office areas. 🩺 Health Insurance coverage with Cigna ✅ Weekly payments 🚀 Opportunity for advancement If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page. • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS. • We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away. If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.