Marketing Operations Lead

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. The role As our Marketing and Operations Lead, you will play a central role in driving strategic planning and operational excellence across Dojo’s B2B marketing organisation. Reporting to the Director of Brand & Communications and collaborating closely with leadership across Sales, Product, Finance, and Marketing, you’ll help shape integrated plans, streamline workflows, and ensure we execute on our ambitious growth goals. This is a dynamic, hands-on role based in our London office, offering the chance to spearhead high-impact campaigns and transformation initiatives. If you are a proactive problem solver who excels at connecting teams, optimising processes, and turning strategy into measurable momentum, this is an exciting opportunity to shape how we work and scale. What you will do... • Support marketing leadership in defining and executing strategic initiatives across demand generation, channel marketing, and brand leadership. • Partner with Finance, Data, and marketing leads to define targets and OKRs, manage budgets, and measure overall impact. • Lead the operational cadence and leadership meetings to review progress against OKRs, facilitate alignment, and unblock key initiatives. • Coordinate high-priority integrated campaigns across digital, content, events, and field marketing to ensure seamless delivery. • Drive operational efficiency by improving internal processes and embedding best-in-class marketing technologies and tools. • Collaborate with Sales, Product, and Compliance teams to align priorities, maintain robust governance, and amplify marketing's impact across Dojo. What you will bring... • Demonstrated background in B2B marketing and marketing operations within high-growth payments, SaaS, or technology environments. • Proven track record of partnering with cross-functional marketing teams to design, scale, and optimize operational frameworks. • Comprehensive understanding of integrated marketing communication strategies across multiple channels and disciplines. • Proficiency in best-practice project management methodologies and modern marketing technology stacks. • Strong analytical capabilities, with the ability to translate complex data and metrics into actionable business insights. • Exceptional interpersonal and communication skills, with the ability to influence without direct authority and navigate fast-paced environments. Dojo home and away We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you. Question: what’s curious, relentless, and customer obsessed? If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If the following speak to you, let’s talk: You’re curious. You have a real desire to learn and create. You’re relentless. You keep going even when it’s easier not to. You’re customer-obsessed. You know how important customers are to what you do. Diversity, equity, and inclusion at Dojo From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo. To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. #LI-Hybrid