Staff Quality Systems & Compliance Engineer

Join the Future of Robotic Biomanufacturing! Multiply Labs is a robotics company on a mission to solve a significant bottleneck in modern medicine: the manufacturing of life-saving advanced biologics, from gene and cell therapies to antibodies and more. Today, these therapies are produced through manual, labor-intensive processes. Costs are extremely high—often $500K–$2M per patient—limiting access to only a small fraction of those who need them. As product complexity increases and the cost of failure and scientific labor rises, the industry is shifting toward automation. Robotics and AI are making automated biologics manufacturing feasible, reliable, and economically scalable. We believe the future of biomanufacturing is robotic—closed, automated, and scalable—ensuring critical therapeutics are accessible to every patient who needs them. Why This Matters We don’t just build robots—we’re building the essential infrastructure for next generation biologics. Our technology enables biopharma companies to scale production without redesigning their science, reducing regulatory hurdles and lowering costs so these treatments can reach more patients. The Stack & The Scale • The Mission: Build the world’s best robots to make life-saving therapies accessible to all. • The Technology: Advanced robotic orchestration, high-precision automation, cloud-integrated hardware-software systems, dextrous manipulation, and imitation learning. • The Location: Headquartered in San Francisco, CA. • The Backing: Supported by premier investors, including Casdin Capital, Lux Capital, and Y Combinator. To learn more and to view a video of our robots in action, visit us at www.multiplylabs.com and follow us on LinkedIn. About The Role The Staff Quality Systems & Compliance Engineer is a foundational role within MLI’s Quality organization, owning the infrastructure that keeps our quality management system (QMS) running and our compliance posture inspection-ready. Reporting to the Head of Quality, this individual will be the operational owner of ZenQMS — MLI’s eQMS — and will lead day-to-day execution across all quality system programs including, but not limited to: document control, deviations/discrepancies, CAPA, change control, complaints, supplier quality, audits, data integrity, and management review. This is a hands-on, high-ownership role for someone who thrives on building systems from scratch and making them stick in a fast-moving, mission-driven environment. Responsibilities Quality Systems • Own configuration, administration, and continuous improvement of ZenQMS across all active and future modules. • Train personnel on QMS processes including good documentation practices (GDP/ALCOA+), and ZenQMS workflows; serve as the internal subject matter expert for quality system tools. Non-Conformance, CAPA & Change Control • Manage the end-to-end NC/CAPA lifecycle • Administer the Change Control program, reviewing proposed changes for quality and regulatory impact, coordinating cross-functional approvals, and ensuring traceability. • Maintain and report on key quality metrics: NC aging, CAPA on-time closure rate, overdue change controls — escalating trends to the Head of Quality. Compliance & Data Integrity • Support MLI’s 21 CFR Part 11 and EU Annex 11 compliance posture — including audit trail reviews, access control oversight, and periodic data integrity assessments. • Maintain and operationalize the Data Integrity Policy program, including DI risk mapping methodology and audit trail review schedules. • Identify compliance gaps and drive remediation through the QMS; contribute to regulatory readiness and customer audit preparation. Audits & Inspection Management • Plan, lead, and execute internal quality audits across MLI’s QMS programs, operations, and facilities; document findings and drive timely CAPA closure in ZenQMS. • Conduct supplier audits (on-site and remote) as part of MLI’s supplier management program • Support/host for external audits and regulatory inspections — including customer quality audits, partner assessments, and regulatory agency visits. • Maintain the annual audit schedule and audit program metrics Supplier Quality • Administer MLI’s supplier qualification and ASL program — coordinating supplier questionnaires, risk tiering, and qualification records. • Assist with quality agreement reviews and supplier change notifications as needed. Management Review & Quality Reporting • Coordinate and support the annual Management Review process — compiling quality metrics, preparing input reports, and maintaining review records in ZenQMS. • Generate periodic quality performance dashboards and trend reports for the Head of Quality and senior leadership. Other activities as required in support of the quality department. Qualifications • Bachelor’s degree in Life Sciences, Engineering, Chemistry, or a related field. • 6-8 years of quality systems or GxP compliance experience in CGT, biopharma, medical device, or contract development/manufacturing. • Demonstrated hands-on experience administering an eQMS platform (ZenQMS, Veeva, MasterControl, or equivalent) • Strong working knowledge of 21 CFR Part 11, EU Annex 11, ALCOA+, and GDocP principles. • Experience conducting internal and/or supplier audits in a regulated GxP environment; familiarity with ISO 9001, ISO13485 or ISO 19011. • Experience hosting or supporting external audits or regulatory inspections (customer audits, FDA, EMA, Notified Body, or equivalent). • Experience owning quality program execution — not just supporting it — in a small or fast-moving team environment. • Excellent technical writing and documentation skills with meticulous attention to detail. • Comfortable operating with autonomy and building process where limited infrastructure exists. Additional Preferred Qualifications • Direct experience with eQMS configuration and administration. • Lead auditor certification (ISO 9001, ISO 13485, or equivalent). • Background in equipment or software validation (IQ/OQ/PQ, CSV) in a GMP setting. • Familiarity with robotic or automated manufacturing systems and associated quality challenges. • ASQ CQA, CQE, or equivalent quality certification. • Prior experience in a start-up or scale-up biotech company; comfort with ambiguity and rapid iteration. Perks & Benefits Total Rewards & Life at Multiply Labs • Competitive Compensation: Salary range of $140,000 - $185,000 plus meaningful early-stage equity. We want our team to have a real stake in the future we’re building. • Premium Health: Premium Medical, Dental, and Vision plans with subsidies for child dependents. • Wealth Building: 401(k) with a 4% company match to help you plan for the long term. • Pre-Tax Commuter Benefit. Pay for eligible transit and parking with pre-tax dollars to save on commuting costs. • Parental Support: Robust Paid Parental Leave to support your family’s newest additions. • True Flexibility: We offer Flexible PTO and 12 Paid Holidays, trusting you to manage your time and recharge when you need it. • No Set Hours: Set your own schedule in alignment with your manager and team. We hold a high bar, measuring success by impact and outcomes – not hours logged. • Office Perks: A vibrant SF office culture featuring catered team lunches, stocked kitchen, and frequent team events. • H-1B and Green Card sponsorship available for exceptional talent. • Referral bonuses for helping us build a world-class team. • Great people, meaningful work, and a team that genuinely believes in what we're building. Come build the world’s best robots—and help make life-saving therapies accessible to all.