Engineering Manager, AI Tooling

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.   ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.   ABOUT THE TEAM You’d be joining the team building Airwallex’s AI tooling platform. A product that helps employees turn ideas into working apps, dashboards, and workflow tools faster, with strong focus on platform engineering, integrations, security, and scale.   WHAT YOU’LL DO Your role will be delivering AI Tooling being leveraged by all Airwallex employees. You’ll have the opportunity to partner with internal teams to help identify projects that can drive impact – like building internal automation tooling, owning our terabyte-scale log pipelines, and using AI to streamline how our team operates. We’re not tied to specific projects, languages, and technology – we rely on smart people diving deep to find the best solutions to hard problems. You’ll also be mentoring junior team members and continuing to grow our world-class engineering team.   This role is based in San Francisco, or Melbourne, or Sydney Responsibilities: - Manage and lead a team of engineers, providing technical direction, setting clear goals, and ensuring high-quality, timely delivery of AI-powered tooling. - Own team execution and delivery, including planning, prioritization, resourcing, and performance management while balancing hands-on technical leadership. - Lead the development of AI tools and applications, from inception to implementation. - Support incident response efforts by building ad-hoc tools for threat hunting, remediation and scanners. - Build, monitor, and maintain underlying infrastructure, including Kubernetes clusters, serverless workloads, and ETL pipelines. - Sit with engineers to identify opportunities for automation and tooling development - Mentor and help grow other Software Engineers in the team. WHO YOU ARE We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - Prior experience leading or managing software engineering teams, including mentorship, career development, and performance feedback. - Proven ability to translate business goals into execution plans, aligning roadmap, timelines, and engineering capacity. - Bachelor’s degree in Computer Science, Information Security, or a related field. - 8+ years of experience as a Software Engineer. - Experience with production code bases - Experience with at least one scripting language (e.g. Python) and one systems programming language (eg. Golang, C/C++) - Experience with modern cloud infrastructure, including data pipelines, serverless workloads, and Kubernetes - Proven experience working autonomously on projects - delivering them to a high quality and on time. - Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. - Ability to dive deep to find the best solution to a problem - Obsessive curiosity and a willingness to ask questions, gather context, and learn - Experience working in a high-growth tech company. Preferred qualifications: - Hands on experience with AI - specifically leveraging AI to build applications - Experience maintaining Linux operating systems APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.