Solutions Engineer - BCDR

ABOUT SLIDE Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support—without outdated pricing models or restrictive contracts. About the Job As a Solutions Engineer, you will be a trusted technical advisor to our Sales team and prospective MSP partners, showcasing the value of Slide’s BCDR solutions. You’ll play a critical role in driving adoption of Slide's products by conducting technical demonstrations, supporting proof-of-concept (POC) deployments, and producing enablement content. Your blend of technical depth, communication skills, and strategic thinking will help bridge the gap between business needs and product capabilities. KEY RESPONSIBILITIES - Act as the primary technical resource for BCDR product sales opportunities across North America. - Deliver compelling product demonstrations and presentations to technical and non-technical audiences. - Collaborate with Account Executives to understand partner requirements and design tailored BCDR solutions. - Provide hands-on support during proof-of-concept trials and onboarding. - Respond to technical RFPs, security questionnaires, and partner inquiries. - Build and maintain strong relationships with prospective and current MSP partners as a trusted advisor. - Support trade shows, partner training sessions, and virtual/in-person webinars as a BCDR subject matter expert. - Produce sales enablement materials such as competitive comparison guides, white papers, technical FAQs, and training decks. - Contribute to product marketing initiatives and special projects such as go-to-market campaigns, launch documentation, and feature tutorials. - Attend industry conferences and community events to represent Slide’s BCDR offerings and capture voice-of-partner insights. - Stay current on product developments, industry trends, and competitive landscape in the BCDR space. - Provide actionable feedback to Product Management and Engineering teams based on field interactions. REQUIRED QUALIFICATIONS - 3+ years in a pre-sales, solutions engineering, or technical consulting role—preferably in BCDR, cybersecurity, or cloud infrastructure. - Strong understanding of backup technologies, disaster recovery planning, and business continuity architecture. - Familiarity with Windows Server, VMware, Hyper-V, networking (TCP/IP, DNS, VPN), and cloud platforms. - Excellent presentation skills with the ability to explain complex concepts to both technical and executive-level audiences. - Experience working with MSPs or in the managed services industry. - Self-starter with excellent time management and prioritization skills. - Willingness to travel up to 25% for partner meetings, events, and conferences. PREFERRED QUALIFICATIONS - Prior experience with MSP BCDR products. - Knowledge of scripting (PowerShell, Bash) and virtualization environments. - Technical certifications such as VCP, MCSA, Network. - Familiarity with ZFS file systems and Linux-based backup appliances. - Experience producing sales or marketing content for technical audiences. WHY JOIN US - Comprehensive health, dental, and vision coverage. - Paid Time Off: Generous paid time off and holiday schedule. - Retirement Plan: 401(k) - Professional Development: Opportunities for training and professional growth. - The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.