Robotics Support Engineer (m/f/d)

About the Role at RobCo RobCo is building the category of Autonomous Industrial Robotics and we're doing it fast. We believe that automating the ordinary frees humans to do the extraordinary, and we're building the end-to-end robotics infrastructure to make that possible - hardware, software, and AI in one stack that just works.   At RobCo, we automate the ordinary, so humans can do the extraordinary. To achieve this, we are looking for an ambitious Robotics Support Engineer (m/f/d) to help us establish RobCo as leading provider of automation solutions. You will be the driving force behind the successful maintenance and servicing of our systems. Your technical expertise and commitment ensure our customers remain satisfied in the long term. Your Responsibilities - Maintain and replace components on existing systems and perform troubleshooting to quickly restore production capabilities. - Optimize robotic systems in our modern Robflow no-code programming interface – from fine-tuning positions to adjusting processes based on your insights. - Provide remote support for customer systems, including diagnosis, problem-solving, and guidance on technical questions. - Proactively assess processes to identify potential issues early and collaborate with Product Development and Solution Engineering – your feedback is crucial to making future systems even better. We're looking for someone who has: - Technical Expertise: Education in automation technology, e.g., as a mechatronics technician, electronics technician, mechatronics engineer, or a comparable qualification. - Experience and Passion: Initial experience in commissioning or maintaining automation solutions or similar technologies – and a genuine enthusiasm for innovative technical challenges. - Mobility and Customer Focus: You hold a valid driver’s license, enjoy traveling – approx. 70% across Germany – and love supporting customers on-site. You ensure our systems run reliably, understand customer needs, and actively contribute to successful projects. - Structured Working Style: Precise documentation and clear communication come naturally to you. - Team Spirit and Problem-Solving Skills: You enjoy collaborating with different departments and finding pragmatic solutions that comply with standards or set new benchmarks. - Language Skills: Excellent German and good English skills complete your profile. Why join RobCo? - Develop modular, software-defined robotics solutions with us that set new standards in automation. - Help us build robots equipped with state-of-the-art AI that perceive their environment, analyze data, and make intelligent decisions in real time. - As part of a very dynamic and fast-growing scale-up, you will take on responsibility from day one, drive your own projects, and see the direct impact of your work. - Flat hierarchies, open communication, and regular 360° feedback enable fast decisions and support your professional and personal development. - Work out across Germany in over 7,200 studios with our subsidized Wellpass membership. - Flexible working hours, a modern office, and—depending on the role—the option to work from home. - Regular team events—from relaxed beer & pizza nights on the rooftop terrace to shared experiences on ski trips or at Oktoberfest. About RobCo Founded in Munich in 2020, RobCo leads the transition toward fully Autonomous Industrial Robotics. Our mission is to deploy RobCo in every factory - solving the industrial labor shortage through end-to-end robotics that just works. Powered by Physical AI, our solutions combine a scalable modular hardware architecture with intelligent software that adapts to your use case, improves over time, and requires zero upfront investment through our Robotics-as-a-Service (RaaS) model. We solve our customers' most pressing pain points - labor shortage, cost pressure, workplace safety, and national reshoring - across the full spectrum of Autonomous Industrial Robotics. With $160M raised from investors including Lightspeed, Lingotto Innovation, and Sequoia, 200+ people globally, and 2.5M+ operating hours in the field, we are deploying robots in factories across Europe and the United States - with our US operations headquartered in Austin, TX, and our RobCo Bay Area Demo Lab in San Francisco. Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability, or sexual orientation. All decisions throughout the recruitment process are based solely on applicants’ qualifications, skills, knowledge, and experience, as well as relevant business requirements.