Account Executive (UK)

Location: Remote in Europe Salary: Competitive base + Commission ABOUT NIVODA 🚀 Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise. Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world's best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry. OUR MISSION 🎯 Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That's exactly what we give them. THE TEAM ⭐️ Our Sales team is the engine that brings Nivoda's mission to life. We're a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewellery business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we're growing fast. ABOUT THE ROLE 🤔 You take a booked demo and turn it into a live, transacting Nivoda customer. That means running a compelling demo of the marketplace, navigating commercial negotiation, closing the contract, shepherding the customer through KYC/onboarding compliance, and owning the account through its first 90 days — first search, first order, first reorder. This is not a pure "close and toss" role. The first 90 days are where marketplace customers form habits or churn silently, so you are accountable for activation, not just signature. You need to understand how two-sided marketplaces work — liquidity, supply trust, transaction mechanics — and ideally how the jewellery trade buys. WHAT WILL YOU BE DOING? 😎 - Run discovery-led demos that map Nivoda's marketplace to the retailer's actual buying workflow. - Manage the deal: proposal, commercial terms, objection handling, multi-stakeholder buy-in, close. - Drive KYC and compliance to completion without letting momentum die — chase documents, unblock friction. - Own days 0–90: get the customer searching, quoting, and placing first orders; set usage habits early. - Coordinate with SDRs on handoff quality and with AMs on a clean day-90 transition (account context, buying patterns, risks). - Forecast accurately and keep pipeline stages honest. WHAT DO WE NEED FROM YOU? 💪 - 3–6 years closing experience, with background in a marketplace (B2B or transactional B2C — think platforms where you sold liquidity and trust, not just software) or in the jewellery/diamond industry with commercial exposure. - You understand marketplace dynamics: why the first transaction matters more than the contract, how supply breadth wins deals, what makes buyers switch procurement behaviour. - Strong demo craft: you sell workflows and outcomes, not feature tours. - Comfortable with operational follow-through — KYC, onboarding, activation — because signature is the midpoint, not the finish line. - Structured negotiator; calm with pushback on pricing and terms. KPIS - Demo-to-close conversion, closed contracts/new business revenue - KYC completion time - 90-day activation rate (first order + reorder) - Day-90 account value at handoff - Forecast accuracy OUR CULTURE AND WHAT WE OFFER 😉 At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda's success and scalability. OUR CURRENT BENEFITS 🕰️ Flexible working hours and a vibrant company culture 💻 Remote work 🧠 Plenty of opportunities for growth and learning 🏖️ Unlimited holiday allowance 👛 Private pension 🚀 Chance to join and contribute to a company during its exponential expansion phase EQUAL OPPORTUNITY Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts - don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly. NOT QUITE THE RIGHT FIT? If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our Nivoda Talent Pool https://nivoda.net/talent-pool so we can keep you in mind as new roles open up.