About the role
Service Plumber – Small Company Feel, Great Customers, No Pressure Environment
Oxford Plumbing & Heating | Oxford, PA
Pay: $32–$38/hr based on experience + bonus opportunitie
Do Quality Work Without the Pressure Sales Environment
If you’re looking for a place where doing right by the customer comes first, Oxford Plumbing & Heating may be the right fit.
We focus on diagnosing the problem, explaining the options clearly, and helping customers make informed decisions about their homes. We’ve built a loyal customer base by treating people fairly, standing behind our work, and supporting the people who represent us in the field.
You won’t feel like a number here. We maintain a small-company feel, stay connected to the community, and give experienced plumbers the support and trust they need to do good work.
What You’ll Find Here
A company that genuinely cares about its people
Strong commitment to work-life balance
A loyal customer base built over more than 75 years
Small-company feel with a positive, supportive team culture
A customer-first approach focused on quality and trust
What You Can Expect
Clean, organized trucks and a well-stocked shop
Strong support from the office and field teams
No-pressure sales environment — diagnose the issue, explain the options, and let the customer decide
Bonus opportunities that recognize strong performance and quality work
A team that values professionalism, craftsmanship, and doing the job right
Pay & Benefits
$32–$38/hour based on experience
Bonus opportunities
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off starting right away
Tool and boot allowance
Take-home company truck
Ongoing training and career growth opportunities
What You’ll Do
Diagnose, repair, and maintain residential plumbing systems.
Repair and replace water heaters, fixtures, faucets, toilets, valves, piping, and related components.
Diagnose leaks, water-pressure problems, drainage issues, and other plumbing concerns.
Explain findings and repair or replacement options clearly to homeowners.
Complete work safely, cleanly, and according to applicable plumbing codes.
Provide honest recommendations without high-pressure sales tactics.
Complete accurate service notes and job documentation.
Maintain an organized truck, tools, and materials.
Work closely with dispatch, customer service, and other field team members.
Treat every customer’s home with care and respect.
Schedule
Full-time position
Hours: 7:30 AM – 4:00 PM
Weekend-only on-call rotation
On-call hours end at 9:00 PM
What We’re Looking For
5+ years of residential plumbing service experience preferred
Strong diagnostic and repair skills
Experience working directly with homeowners
Strong communication and customer service skills
Ability to explain plumbing issues and available options clearly
Takes pride in quality workmanship and doing the job right
Reliable, team-oriented, and comfortable working independently
Commitment to treating customers and their homes with respect
Valid driver’s license with an acceptable driving record
Bonus Qualifications
Drain and sewer experience
Water heater installation and replacement experience
Light commercial plumbing experience
Familiarity with ServiceTitan
If you’re looking for a place where you can do quality plumbing work, be respected, take care of good customers, and enjoy where you work, we’d like to talk.