Deployment Strategist (Northeast Ohio)

THE ROLE The Deployment Strategist is the technical architect and implementer for each AI deployment, bridging customer needs and technical execution. You'll design agent workflows, manage the build process, handle integrations, and ensure deployments deliver measurable clinical value. This role demands strong technical judgment, customer empathy, and the ability to scope complex problems under uncertainty. You're not writing code—you're orchestrating integrations, configuring AI agents, and running the deployment from initial scoping through optimization. WHAT SUCCESS LOOKS LIKE - Impact at deployment: Your scoping process accurately translates customer workflows into well-structured agent designs that deliver measurable results - Efficient builds: You use established tools and patterns to configure agents quickly, spending your time on high-value technical decisions rather than low-level coding - Smooth integrations: You define integration requirements clearly, work with engineering to execute them, and ensure data flows reliably between our agents and customer systems - Customer leadership: You're the trusted technical and operational advisor to the customer, explaining trade-offs, managing expectations, and proposing solutions - Analytics-driven optimization: You monitor agent performance, identify opportunities to improve accuracy or efficiency, and drive continuous refinement - Knowledge capture: You document patterns, create reusable configurations, and build institutional knowledge that accelerates future deployments - Effective project management: You are leading use case implementations end to end - tracking to milestones and ensuring successful timely go-lives. LOCATION & TRAVEL - This is a forward-deployed, onsite role. - This is an onsite role based in Northeast Ohio, with five days per week at the client site and occasional travel to Hippocratic AI headquarters (Menlo Park, CA) for strategic planning and team sessions. CORE RESPONSIBILITIES - Initial Scoping & Requirement Analysis – partner with the customer to understand workflows, define agent scope, and identify integration touchpoints - Agent Build & Configuration – design agent workflows, select tools, configure prompts and behaviors, and validate functionality - Technical Account Management – act as the lead during deployment, managing scope decisions and explaining technical constraints to customers - Project Management – develop build timelines, coordinate with engineering, track progress, and escalate blockers early - Integration Architecture – define data requirements, design integration workflows, and partner with engineering to implement them - Post-Launch Analytics & Optimization – monitor agent performance, analyze usage patterns, and drive continuous improvements WHAT YOU BRING MUST HAVES - 5+ years of technical experience (software engineering, cloud architecture, systems design, or technical consulting) - Strong analytical and problem-solving skills—ability to translate ambiguous customer needs into clear technical requirements - Customer empathy and communication: you can explain technical concepts to non-technical audiences and listen deeply to understand underlying customer needs - Project management capability: you scope work, estimate timelines, manage dependencies, and communicate status proactively NICE TO HAVES - Healthcare domain expertise (clinical workflows, EHR systems, healthcare data standards like FHIR) - Experience with AI/ML orchestration, prompt engineering, or LLM-powered applications - Healthcare IT experience (EHR integrations, healthcare data pipelines, clinical informatics) - Experience building tools for complex, regulated environments WHY HIPPOCRATIC AI - You're architecting deployments of the world's first healthcare-only, safety-focused LLM—a breakthrough platform designed to transform patient outcomes at global scale. As the DS, you shape how that safety-first approach translates into real agent designs that clinicians trust. This is category creation, and you're the technical strategist making it work. - You work with an exceptional caliber of technical and clinical talent: AI pioneers from Google, Meta, Microsoft, NVIDIA alongside physicians and hospital leaders from Johns Hopkins, Washington University, Stanford. The insights you gain from customers and partners will accelerate your growth exponentially. You'll solve harder technical problems alongside smarter people. - Backed by $404M in funding from the world's leading healthcare and AI investors—CapitalG, a16z, General Catalyst, Kleiner Perkins, and strategic investors like UHS, Cincinnati Children's, and WellSpan Health. This resources and confidence in the vision mean you can focus on technical excellence without worrying about runway. You're building for scale and longevity. - Every agent you architect has measurable clinical impact. Unlike many technical roles where success is indirect, your designs directly improve patient outcomes, increase clinician efficiency, and transform how healthcare operates. You'll see the clinical value of your technical decisions and know that your work matters in a way few engineering roles do. Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.