Solutions Engineer

At Gigaton, we’re on a mission to cut gigatonnes of carbon emissions from the world’s biggest emitting industries (like cement, steel and glass), by building autonomous AI control and optimisation systems that learn and leverage the physics of manufacturing. Our products run heavy industrial plants more efficiently, more stably, and with lower emissions in real time - laying the foundation for the next industrial revolution. We are a team of scientists, engineers, builders, and operators who love hard problems, have high standards, and want to make change happen in the physical world. We care about deep tech, but we care even more about whether it delivers cost and carbon impact in a live plant, with real people, under real constraints. With Gigaton, you’ll solve really tough problems in places few people ever get close to, and build something that actually helps the planet. Are you up for the challenge? ABOUT THE ROLE We’re seeking a Solutions Engineer to join our Solutions Engineering team and sit on the frontline of industrial decarbonisation. This role blends industrial process expertise, control engineering, and deployment leadership. You’ll work directly with plant management, process engineers and operators to understand complex chemical processes, design optimal AI control strategies, and integrate Gigaton’s AI into live production environments. Your mission is to ensure that we delight our customers by using our AI solutions to solve critical operational problems and deliver real, measurable cost and carbon impact. YOUR MAIN RESPONSIBILITIES - Build trust and engagement with plant managers, process engineers and operators by clearly explaining technical decisions and demonstrating measurable benefits aligned to operational needs. - Analyse plant data to assess and identify opportunities, and evaluate the performance of Gigaton’s software. - Develop and refine control strategies, leveraging APC, MPC, and PID principles. - Deploy and integrate Gigaton AI into live plants, ensuring stable, safe, and effective operation. - Collaborate with plant and process teams to identify optimisation opportunities, tune control loops, and validate performance improvements. - Collaborate with machine learning engineers to refine algorithms and recommendations based on real-world outcomes. - Create and refine deployment playbooks and templates, ensuring repeatable, scalable, and high-quality rollouts across plants. - Act as a feedback loop into Gigaton’s product and machine learning teams, providing field insights that shape our product roadmap. - Travel to sites (~1 week/month) to work hands-on with teams during commissioning, testing, and optimisation phases. WHAT A GREAT FIT LOOKS LIKE - Strong process or control engineering background, ideally in cement, chemicals, energy or heavy manufacturing. - Comfortable collaborating with operators, plant managers, engineers, and data scientists, bridging industrial know-how with data-driven insights. - Strong analytical skills and outcome-oriented mindset, able to dig into industrial data, identify root causes, generate actionable solutions, and deliver them. - Excellent communication skills, able to build credibility and trust in complex industrial environments. - Excellent project management skills, with the ability to work independently, drive clear actions for yourself, your team and the customer, deliver against the plan, and manage project risks. - Practical problem-solver who enjoys working on real-world process challenges. - Willingness to travel: regularly to deployment sites (~25%). YOU’LL EXCEL IF - You thrive in dynamic, high-impact environments. Fast-paced, ambiguous settings energise you, and you’re motivated by work where every deployment contributes directly to decarbonisation. - You take ownership and thrive when you’re given full responsibility for projects and can see them through end-to-end. You spot problems and act decisively to solve them. - You have experience with industrial control (APC/MPC/PID), automation (DCS, PLC) or data (OPC, Historian, LIMS) systems. - You have an understanding of AI/ML applications, such as forecasting, optimisation, anomaly detection. - You have implemented or tuned control systems and understand how to balance process stability, quality, and energy efficiency. - You are confident working across technical, operational and business interfaces, turning complex problems into structured solutions and communicating complex ideas to multiple audiences. SUCCESS IN THIS ROLE MEANS - Plants achieve measurable performance improvements — lower costs, reduced CO₂, improved stability. - Customer process engineers trust you as a reliable partner who understands their world. - Deployments become more repeatable, efficient, and scalable thanks to your control and process insights. - Your field insights help Gigaton’s solutions evolve into robust, operator-friendly process control systems. - 💡 You are not expected to check every box, and we’d love to hear from you even if your experience isn’t an exact match. We’re building a team that reflects the world we want to change. Our people come from all walks of life, with different countries, cultures, and experiences, and we think that’s one of our biggest strengths. We’re committed to creating a workplace where everyone feels safe, respected, and celebrated. No matter your background, if you’re excited by what we do, we want to hear from you. THE INTERVIEW PROCESS 1. Talent Partner Screen Call: Meet our talent partner and learn more about Gigaton and the role. 2. Hiring Manager Screen: Meet our Lead Solutions Engineer, usually alongside another member of the Solutions Engineering team, to discuss your experience and whether the role could be a good fit. 3. Technical Interviews: 1. Cement Process Optimisation 1. The Task: Work through a kiln optimisation scenario, balancing process stability, clinker quality, fuel use, and emissions to recommend an operating and control strategy. 2. What it’s assessing: Ability to reason about complex plant dynamics, weigh competing trade-offs, and connect process decisions to overall plant performance and cost impact. 2. Delivery Management 1. The Task: Talk through real examples from your career of owning complex industrial software projects end‑to‑end, plus problem solving examples and experience working with software teams. You'll then apply that experience to a live Gigaton scenario. 2. What it's assessing: End‑to‑end delivery and accountability, stakeholder management and communication. Ability to problem‑solve individually and with a team in real industrial and customer environments; ability to work effectively with software engineering teams, as well as speed of learning in new domains. 4. Operating Principles Interview: Understand how we work and whether Gigaton and you are a good fit for each other. 5. Meet with the CEO: Every new potential hire meets Josh. We believe hiring is a two-way process. Just as we’ll reference-check candidates before making a final offer, we encourage you to reference-check us by chatting to team members you haven’t yet met. Ask anything. We’ll answer with Concrete Honesty. Once interviews are done, we’ll move quickly to a decision, and we’re always happy to give feedback at any stage. In return for your hard work, we’ll give you 📈 Equity in the company: When we win, you win. You’ll get share options, so you’re part of our journey from the inside. 🕰️ Flexible working We trust you to know how and when you work best and to work that out with your team. 🌴 30 days of holiday (plus bank holidays). Rest is productive. Take the time you need to recharge 🪙 A generous pension scheme. We’re planning for the future in more ways than one. Our Operating Principles ↗️ Go Gig or Go Home: High Bar, All In. What we do matters to humanity, to our customers and to each other. We hold ourselves to an extraordinarily high bar and bring the urgency this mission requires. 🏭 Concrete Honesty: Be honest. As concrete forms the foundation of our world, genuine honesty and transparency are the bedrock of our culture. 🦾 Autonomous Ownership: High agency, high ownership. We build systems that take control and make things better. We do the same: see it, own it, drive it. 😄 Cement it with Kindness & Fun: Have fun, be kind. We're here to extend Earth's life, but ours is still limited. We want to enjoy the ride. To see these in full, go to Gigaton’s Operating Principles https://gigaton-technologies.notion.site/gigaton-s-operating-principles Notion page.