Senior Product Manager

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity. We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure. As we expand our product portfolio, our Product Management team is hiring a Senior / Staff Product Manager to help build a new platform that will become the system of record for industrial operations: every asset, every change, every approval, and its full history, in one OT-native CMDB and service management platform. Customers asked for this. Plant teams are tired of forcing industrial environments into IT ticketing and CMDB tools that were never built for them. Nozomi Networks already sees what is on the plant floor in real time; now we are building the platform that keeps the record and governs every change. The platform is in its design and early-access phase, shaped with enterprise and mid-market customers, and the data model is still open. You will own the problem and design the solution together with engineering. This role starts with an advantage. CMDBs live or die on data quality, and this one sits on live, first-party asset data from Nozomi Networks sensors, so the platform can verify that what the record says matches what is actually on the network. AI is part of the core, not bolted on: agents that watch for changes, open the work, and answer questions about an asset’s history. We have deep OT expertise across the company. What this team needs now is someone who has built a CMDB before. You could be the next “Nozomier”! If this sounds like you, read on. In this role, you will:  Own the OT-Native Data Model • Lead the data model for an OT-native CMDB, designed with engineering: assets, installed positions, locations and ISA-95 hierarchies (site, area, line, cell), relationships, and the full change history of every asset from installation to retirement. • Define how the recorded state of each asset relates to what live network data shows, and what happens when they differ. • Decide how assets the network never sees (offline equipment, spreadsheet imports) live alongside observed ones, keeping it clear which values were observed and which were only declared. Define Identity and Reconciliation • Partner with engineering on identity and reconciliation rules: when records from sensors, integrations, and spreadsheets describe the same physical asset, which source wins for each field, and how every value stays traceable. • Engineering builds the matching; you define what it must get right. Shape Workflows, Integrations, and AI • Shape the default workflows customers start from (planned and unplanned change, vulnerability remediation, asset changes, safety approvals) on a configurable workflow engine, including what proves a change was actually done. • Define how the platform works alongside systems customers already run, such as an existing CMDB or ITSM tool: which system owns which record, and how work flows between them. • Help decide where an AI agent acts and where a person must approve. Drive Decisions and Delivery • Make the calls: own the problem, negotiate the solution with engineering, hold the line on what a release must include, and turn weeks of debate into days of decisions. • Work directly with early-access customers to validate, learn fast, and ship. • Collaborate daily with an engineering team based in Europe and a cross-functional product team, reporting directly to the VP of Product. • Embody Nozomi Networks’ cultural pillars, promoting transparency, trust, and accountability. To be successful in this opportunity, you will have:  • Product ownership of a CMDB, asset, or configuration data product sold to many customers, including its structural decisions: what a record is, how sources are reconciled, how records are attested, and what history is kept. Configuring or implementing a CMDB is not the same experience; this is the experience the team needs most. • First-hand knowledge of which parts of a CMDB cannot be bolted on later, and the ability to explain why to engineers in two sentences. • 5+ years of B2B product management at a software vendor (not only running your own company’s internal CMDB). • Strong data modeling instincts: you can whiteboard a schema, explain the tradeoffs, and tell us which mistakes you have already made so we don’t repeat them. • Experience defining identity or reconciliation rules: matching messy records across many sources when there is no single reliable key, and modeling how a record changes over time. • Experience shipping workflow, approval, or change management capabilities, ideally configurable defaults that customers adapt. • Practical judgment about AI in workflows: where an agent should do the work and where a person still has to approve. • Comfort working with enterprise customers and technical stakeholders across operations, security, and IT. • Ability to travel to Europe one week per quarter. Preferred Qualifications: • Product ownership of platforms such as ServiceNow CMDB, CSDM, ITOM Visibility, Change Management, or Operational Technology Management; BMC Helix CMDB; Freshservice / Device42; Cognite; IBM Maximo; or SAP EAM. • Experience with matching and master data platforms such as Tamr, Reltio, Informatica MDM, or Axonius. • Background in configuration management, IT and cyber asset management, master data management, entity resolution, industrial knowledge graphs, or EAM/CMMS products. • OT experience is a plus, not a requirement. You don’t need to know what a PLC is on day one; much of our team came from the plant floor and will help you learn the domain. The CMDB and platform experience is the hard part to find. Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $160,297 - $197,378. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply. Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees. In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave. Who we are and what we stand for: Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity. Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful. Our Global Benefits All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as: • Health & Wellness • Financial • Work-Life Balance • Unparalleled Flexible Time-Off Need to know information Successful candidates will be subjected to background verification checks. Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here. If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.